Suite, 1 Bedroom
Sleeps 3 · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
The Ritz-Carlton, Almaty
★★★★★ Esentai Tower, 7/7 Al-Farabi Avenue, Almaty, KZ
9.4 guest rating· 267 reviews
The five stars
The Ritz-Carlton, Almaty holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.4/10 across 267 reviews.
About this hotel
Luxurious Accommodation at the Foot of Alatau Mountains
The Ritz-Carlton, Almaty offers a luxurious stay at the foot of the picturesque Alatau Mountains. The hotel boasts a spa centre, indoor pool, and fitness centre for guests to unwind and rejuvenate.
Culinary Delights and Sky-High Dining Experience
Indulge in exquisite dining at SEVEN Bar & Restaurant for a fine dining experience or savor a drink at the elegant Sky Lobby and Lounge. For breathtaking views, head to Vista Restaurant on the 30th floor, serving a delectable array of international and Kazakh specialties.
Relaxation and Wellness Retreat
Unwind at the opulent Spa with 4 private rooms, saunas, steam rooms, and an oriental hammam. Perfect for relaxation after exploring the nearby Almaty city centre or hitting the slopes at Shymbulak Ski Resort.
Ready to experience luxury amidst the mountains? Book your stay at The Ritz-Carlton, Almaty now!
Rooms & rates
Elite Room, 1 King Bed, Corner (View)
Sleeps 3 · 45 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Junior Suite, 1 King, City view
Sleeps 3 · 63 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Elite Corner Double Room with Two Double Beds
Sleeps 2 · 45 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Executive Suite, 1 Bedroom, Mountain View
Sleeps 3 · 80 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Club Level, Guest room, One King, Mountain View
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Executive Suite
Sleeps 3 · 80 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Deluxe Mountain View, Guest room, 1 King, Mountain view
Sleeps 3 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
One-Bedroom Larger Suite with One King Bed
Sleeps 2 · 80 m² · Queen bed
- Cots
Grand Suite
Sleeps 3 · 115 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Amenities
- Free WiFi
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Free Parking
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
Show all 102 amenities
- Snack bar
- Air conditioning
- Pets allowed
- Golf course
- Ski pass vendor
- Ski storage
- Skiing
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Allergy-free room
- ATM/cash machine on site
- BBQ facilities
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Cooking class
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Hiking
- Hot tub/Jacuzzi
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Nightclub/DJ
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Temporary art galleries
- Terrace
- Themed dinner nights
- Wheelchair accessible
- Wine/champagne
Location
Esentai Tower, 7/7 Al-Farabi Avenue, Almaty, KZ
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.4267 reviews
+ Exceptional service+ Thoughtful surprises+ Beautiful views− Issues with room state− Concerns about value for money
Cleanliness9.2
Service10.0
Location9.2
Room Quality9.7
Amenities9.2
Value for Money9.2
Hotels of Earth · questions
- Is The Ritz-Carlton, Almaty really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Free private parking is possible on site (reservation is needed).
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 14 years old stay for KZT 15,000 per person per night when using an existing bed.
People no matter the age stay for KZT 15,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.