Is Clear Ridge Apartments really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Clear Ridge Apartments

★★★★★ 28 Jacks Pass Road, Hanmer Springs, NZ

9.1 guest rating· 1424 reviews

The five stars

Clear Ridge Apartments holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Swimming pool, Terrace, Spa/wellness center, Outdoor pool and Concierge service.

Guests score it 9.1/10 across 1424 reviews.

About this hotel

Spectacular Alpine Views: Clear Ridge Apartments offer self-contained accommodation with stunning views of the alpine surroundings, just a short walk from the main village and thermal pools.

Modern Amenities: Each apartment is equipped with a full kitchen, laundry facilities, a DVD player, and a flat-screen TV. Guests can also relax on their own balcony or courtyard with beautiful seating options.

Relaxing Leisure Options: Take a dip in the heated pool, enjoy a BBQ in the on-site area, or even book the function room for a special event. With Hanmer Springs Golf Course nearby and Thrillseekers Adventures just a short drive away, there's something for everyone.

Book now to experience the perfect blend of comfort and convenience at Clear Ridge Apartments.

Rooms & rates

Pick your dates. Prices are live, not cached.

Two-Bedroom Apartment

Sleeps 6 · 90 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Kitchen

This two-bedroom apartment includes an open plan living/dining area with a 42-inch plasma TV and a DVD player. It comes with a full kitchen, laundry facilities, and a large private balcony or courtyard with seating. Guests enjoy views of alpine surroundings. It also features a spa bath with overhead shower. This apartment is serviced daily. Please note that the accessible units offer a shower only.

One-Bedroom Apartment

Sleeps 2 · 60 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Kitchen

This apartment has a full kitchen, laundry facilities, a large private balcony or courtyard with seating and a spa bath with overhead shower. Please note that the accessible units offer a shower only.

Amenities

Free WiFi
Fence around pool
Heated pool
Outdoor pool
Outdoor pool - seasonal
Pool cover
Swimming pool
Spa/wellness center
Spa/wellness center services
Free Parking
Accessible parking
Breakfast in the room
Air conditioning
Sun loungers or beach chairs

Show all 54 amenities

Golf course
Non-smoking rooms
Family rooms
Babysitting/child services
BBQ facilities
Beauty Services
Cashless payment available
CCTV in common areas
CCTV outside property
Concierge service
Daily housekeeping
Designated smoking area
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Garden
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Higher level toilet
Hot tub/Jacuzzi
Invoice provided
Key access
Laundry
Lift / Elevator
Lower bathroom sink
Luggage storage
Massage services
Meeting/banquet facilities
Outdoor furniture
Picnic area
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Terrace
Toilet with grab rails
Wheelchair accessible

Location

28 Jacks Pass Road, Hanmer Springs, NZ

Check-in: from 02:00 PM to 08:00 PM
Check-out: until 10:00 AM

What guests say9.11424 reviews

+ Friendly staff+ Great location+ Spacious rooms+ Good amenities− Need for repairs− Cleanliness issues in some areas

Cleanliness8.3

Service9.3

Location9.8

Room Quality9.3

Amenities8.8

Value for Money9.3

Very nice. We would do it again based on presentation and location
9.0
Location and presentation of property
− Heat pump could have been a little more effective. But while here new heat pumps were being put into other apartments.. good news
Peter · NZ · 2026-07-25

Perfect
10.0
Nice size room, everything there that we needed including Sky to watch the rugby, office space for a bit of work and a Spa bath for those wintery nights. Will stay again.
Haley · NZ · 2026-07-20

Management is not up to it. AVOID.
4.0
Great location. Was great last stay 2019.
− Belligerent manager moved us from room with mouldy bathroom - silicon falling out etc. after complaining. Second unit dusty, broken blinds, worn through coffee table, 3 light bulbs out, freezer box chock full with ice, shower corners mouldy, outside walkway covered in mud from someone's boots not cleaned whole two days and no room servicing done. Dead plant in public area pot. None of these things generally a deal-breaker and could easily be rectified but for over $400 per night - not acceptable.
Grant · NZ · 2026-07-20

Great spot. Needs some love and attention to reach its potential.
7.0
Great location. Good kitchen facilities.
− Well overdue for a bit of love and a good clean. Toilet ceiling fan full of dust (we cleaned it ourselves), 2 lights in bathroom did not work, bathroom fan did not work, questionable makes on wall in toilet near paper roll holder. Compendium said room would be serviced including beds being made. Only thing we noticed was the make up my room sign being put back, some of the rubbish taken and a new dish cloth. Pretty poor service really. Then a few wired things like clean linen stored in a laundry bag in the main corridor and has those old school key rings that don’t fit in your pocket. Property has a lot of potential but missed the mark for us.
Carole · NZ · 2026-07-19

Guest review
10.0
Friendly hosts, always keen to help. Central location with 5 minute walk to everything.
− Can't complain
Ryan · DE · 2026-07-15

Great apartment, well fitted out and in a central location only a short walk to the pools.
10.0
Great location
David · AU · 2026-07-10

Hotels of Earth · questions

Is Clear Ridge Apartments really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool: Closed from Wed, Apr 1, 2026 until Sat, Oct 31, 2026

›Parking

Free public parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for NZD 15 per person per stay when using an available cot.

Children up to and including 2 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Clear Ridge Apartments♡