Kore Tulum Retreat and Spa Resort - Adults Only

Beautiful Property in Need of updates

6.0

Visited the hotel with a group.. hotel is a beautiful property with an awesome location . Staff out did themselves to please all of the group’s needs. The Spa and massager awesome. But unfortunately the hotel do need some tender loving care and updating. No hot water, air conditioning needs to be colder in heat weather , new towels and bed sheets, some areas needs painting, rooms need to be refreshed or opened up if expecting arrivals, some doors needs doorslatchs . I have visited this hotel in the past, it is sad to see the property going to waste. Hope Owners can invest and do some remodeling or updates. Wishing all the Best!

Guest review

8.0

It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla

Guest review

6.0

This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.

Just the relaxing. Vacation we needed

10.0

We just came back from our fourth visit to Kore. I wasnt sure what to expect after reading some reviews but i must say the whole time we were there the employees were painting and cleaning. They work so hard in that heat! (While we drank margaritas ;-) !) We were lucky to have great weather just light shower at night some times. So peacefful sitting on the restaurant terrace eating breakfast. One night it was the mayan shaman night. Would greatly recommend this hotel for couples. Its very romantic we sat many times on those nice wooden sun beds looking out to the ocean

Guest review

10.0

Everything was amazing but the food

Guest review

4.0

The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.