Deluxe King Room 2
Sleeps 2 · 25 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Shower
Neighbourgood Sutter Mansion
★★★★★ 1409 Sutter Street, San Francisco, US
9.2 guest rating· 204 reviews
The five stars
Neighbourgood Sutter Mansion holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center and Concierge service.
Guests score it 9.2/10 across 204 reviews.
About this hotel
Luxurious Accommodation
Experience comfort and style at Mansion on Sutter, located in the heart of San Francisco. Our rooms feature modern amenities such as air conditioning, flat-screen TVs, and plush bedding for a relaxing stay.
Convenient Facilities
Take advantage of our on-site gym, business center, and ironing facilities for a seamless stay. Our multilingual staff at the reception are always ready to assist you, ensuring a hassle-free experience during your time with us.
Prime Location
Explore the city easily with top attractions like Union Square and Moscone Center just a short distance away. Whether you're here for business or leisure, Mansion on Sutter offers the perfect base for your San Francisco adventures.
Book your stay at Mansion on Sutter now for an unforgettable experience in San Francisco!
Rooms & rates
King Suite Plus
Sleeps 2 · 44 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Deluxe Double Room
Sleeps 2 · 26 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Shower
King Suite
Sleeps 2 · 37 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior Queen Room
Sleeps 2 · 39 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Premium King Room
Sleeps 2 · 39 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite with Spa Bath
Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite with City View
Sleeps 4 · 58 m² · Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior King Suite
Sleeps 3 · 46 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
King Suite
Sleeps 2 · 34 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Fitness facilities
- Accessible parking
- Private parking
- Air conditioning
- Pets allowed
- 24-hour front desk
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Allergy-free room
- Cashless payment available
- CCTV in common areas
Show all 48 amenities
- CCTV outside property
- Coffee Shop on site
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
1409 Sutter Street, San Francisco, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say9.2204 reviews
+ Exceptional service+ Comfortable rooms− Cleanliness concerns− Maintenance needed
Cleanliness7.8
Service10.0
Location9.8
Room Quality8.8
Amenities8.8
Value for Money9.3
Guest review
7.0It has a lot of potential. Very cool layout. Just needs some updating of furniture add to the workout room and offer better coffee. Breakfast said included but was some yoplait yogurt containers and minimal cut up fruit. Four other breakfast options available on menu to order. The staff was very nice. Nice that they have parking available behind the property for a price.
− It felt very empty. And not many other hotel guests.
Rare old world charm in San Francisco.
9.0Old world charm in the heart of the city. It's not your typical impersonal large hotel or a trendy hipster boutique hotel and tricked out room decor and amenities. The place harkens back to a time when traveling is private, intimate and personal experience. The hotel is a spacious former private mansion converted into small inn. It has all the amenities of a large hotel but in an intimate setting. Located in a part of the city that's walking distance to Japantown.
− This is a personal preference about lighting in general. It seems like the lights in my room is outfitted with 3000K LED lights. Warmer 2700k LED lights seem more in keeping with what I'm used to. 300K lights is too bright and they belong in public space... not in bedrooms.
No integrity
2.0With only two weeks to go until our trip was scheduled, I received notice that the hotel was unilaterally cancelling my reservation. No explanation was given even though I asked for one. The person calling apologized but the apology was perfunctory. He offered no serious help in arranging for other accommodations nor any form of compensation. The Mansion is a nice property (I’ve stayed there before), charges premium rates but clearly, they offer Holiday Inn level service (and that’s not fair to Holiday Inn). Needless to say, I will not be staying there again.
Hotels of Earth · questions
- Is Neighbourgood Sutter Mansion really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for US$60 per person per night when using an existing bed.
Children from 6 years old to 12 years old stay for US$100 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
Private parking is possible on site (reservation is needed) and costs USD 65 per day.