Americas Best Value Inn & Suites Cuero

False Advertisement by Hotels.com

4.0

The property is under construction/remodel. The hotel manager said he told hotels.com there are no Amenities at this time and for another few weeks. We were under false advertisement during the booking of this room. It was when we arrived, we found out about no breakfast, water, ice or Amenities.

Guest review

6.0

They are remodeling and supposedly Under New Management. However there was no breakfast which okay maybe I can get past that, but no coffee!!! There is no coffee maker in the room no coffee up in the front office. I had specifically chosen this one because it offered breakfast and it was close to where I needed to be. Don't say that you offer breakfast if you're not going to offer it! They had me in a room that wasn't completely sealed. I hope that they get that fixed before bugs and things become an issue. It was extremely hard to sleep because all I could hear was the traffic all night long. I don't normally watch TV but this time I had chosen to watch some TV except the up Channel and down Channel button on remote doesn't work so you have to put in a number hyphen button and another number in hopes that you find something. As you can tell I'm a little grumpy from lack of sleep and no coffee. Hopefully they can get all these things taken care of quickly so others don't have this experience.

Guest review

6.0

So normally I WOULD NOT put my personal business out there and I would have addressed this in person but… my children are experiencing hard times in life and are in the process of finding a new home. I am a full time mom and have a full time job as well. I booked this stay for 2 nights because it was the cheapest I could find in a hurry. I get it. We get what we pay for but I DID NOT nor do I recall purchasing BEDBUGS. I have pictures of them saved. I had work on both of the days we stayed here and I ended up just staying up all night or most of the night keeping watch while my kids tried to get some rest for school the next day. I do not and did not have time to deal with this in person but the evidence speaks volumes because this being a hotel on the outskirts of Cuero on a main road I see it every single time I make a trip that way so almost daily. For the past few months I would often see debris thrown outside. I ASSUMED that they were just remodeling because hotels do that. Now… I am assuming now that it was due to an infestation. The mattress pads seemed brand new the top mattress was new but…… if you have an infestation of sorts EVERYTHING NEEDS TO BE CHANGED OUT . The box springs were old still. The bedding as well. The bed skirts showed numerous signs of age. I was not happy with this because I have dealt with bed bugs due to hotel carelessness before and I refuse to do so again especially with 3 kids and trying to move!

Guest review

2.0

I booked a room with two beds and a soda bed when I got to the room it was just two small beds

Guest review

10.0

Noce place nice.ppl

Guest review

8.0

Good service. Good clean room. Slept like a baby