★★★ Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350, Cuyutlan, MX
6.6 guest rating· 78 reviews
Relax by the Pool and Garden
Make the most of your stay at Concierge Plaza San Rafael by enjoying the outdoor pool, terrace, and garden. Relax and unwind in the serene surroundings of the hotel.
Delightful Dining Experience
Savor delicious meals at Restaurante 7 Mares while taking in beautiful views. Treat your taste buds to a culinary journey during your stay.
Convenient Location by the Beach
With the beach just steps away and proximity to popular attractions like Cuyutlan Boardwalk and Tortugario Ecological Center, Concierge Plaza San Rafael offers the perfect beachside getaway.
Experience seaside bliss and exceptional hospitality at Concierge Plaza San Rafael today!
Pick your dates — prices are live, not cached.
Sleeps 4 · 28 m² · 2× Double bed
<p><strong>2 Double Beds</strong></p><p>301-sq-foot room, balcony with beach and ocean views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV</p><p><b>Bathroom</b> - Private bathroom, towels, and a shower</p><p><b>Comfort</b> - Daily housekeeping and ceiling fan</p><p><b>Need to Know</b> - Bed sheets not available</p><p>Non-Smoking</p>
Sleeps 4 · 24 m² · 2× Double bed
<p><strong>2 Double Beds</strong></p><p>258 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV</p><p><b>Bathroom</b> - Private bathroom, towels, and a shower</p><p><b>Comfort</b> - Daily housekeeping and ceiling fan</p><p><b>Need to Know</b> - Bed sheets not available</p><p>Non-Smoking</p>
Sleeps 4 · 4 m² · 2× Double bed
<p><strong>2 Double Beds</strong></p><p>45-sq-foot room, balcony with beach views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV</p><p><b>Bathroom</b> - Private bathroom, towels, and a shower</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Bed sheets not available</p><p>Non-Smoking</p>
Sleeps 4 · 25 m² · 2× Double bed
<p><strong>2 Double Beds</strong></p><p>269-sq-foot room with resort views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LED TV</p><p><b>Bathroom</b> - Private bathroom, towels, and a shower</p><p><b>Practical</b> - Desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Bed sheets not available</p><p>Non-Smoking</p>
Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350, Cuyutlan, MX
This place should be condemned.
2.0This place is a trap. The pictures do not represent the state of the facility at all. There is no palapa in the common area. the place is run down and falling apart. There is no AC in the rooms. There is no wifi in the rooms. I stayed here for 4 of the 6 nights that I booked, and told myself that I enjoy camping and this was a step above camping. Then a storm came through and I had water pouring into my room in all areas of my room. This feels like an abandoned hotel that someone found a way to get power to, and started renting rooms out. The lady at the front desk and the maintenance guy were very pleasant. They did call the owner for me and the owner made zero effort to make this right. I also reached out to Hotels.com and they offered zero help or support. I asked them to investigate the place and I do not get the impression that they will. The view is amazing if you get an ocean front room. Bring a tent to set up and your cleaning supplies though. The pictures don't do it justice of how bad this place is. I wish I could post the videos I took.
Guest review
2.0El hotel está sin mantenimiento por años muy sucio no vale la pena un engaño las fotos de hace 20 años ( no exagero)
Terrible experiencia
2.0No había agua caliente y la puerta se estaba cayendo. En general el hotel parecía en ruinas. No lo recomiendo para nada.
Guest review
4.0Muy diferente a cómo se muestra en las fotos
Guest review
2.0Es increíble que quise cambiar la fecha de mi viaje a un día posterior y como no había reembolso estuve tratando de marcarles a su número de teléfono y NUNCA CONTESTARON envié un mensaje a través del.correo y NUNCA CONTESTARON TAMPOCO es un lugar que no me canso de enfatizar lo insatisfecho que me encuentro con el mismo si son viajeros NO ELIJAN ESTA OPCION gracias
Pésimo estado del hotel
2.0A pesar que los empleados son amables y las habitaciones están limpias, el estado general del hotel y las habitaciones es pésimo. En abandono muchas áreas en general y cero mantenimiento, se ve que no le han pasado una pintura en años y los baños están están llenos de moho , grietas y puertas cayéndose a pedazos literal. La alberca está fría . Tuve que pagar 250 pesos adicionales al día por tener aire acondicionado
Contactless check-out is available.
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Contactless check-out is available
Guests are provided with free hand sanitizer
No elevators
Staff wears personal protective equipment
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures