Chicheley Hall

Perfect

10.0

Jenni has been absolutely fabulous and so lovely to deal with. Our wedding day was perfect! They had a new starter that day Kelly , she was so kind and welcoming too I never would have guessed it was her first day! They were flexible with food and drink requests to suit our cultural preferences too. The venue was clean and smelt amazing. All guests loved the venue and their rooms. Breakfast the next day was sublime. All staff were so friendly and Rachel who took over in the evening was amazing, we couldn’t have asked for better and everyone commented on staff friendliness and professionalism. Thank you Jenni and team

Everything was simply perfect.

10.0

As a wedding celebrant, I have the privilege of working at many beautiful venues, but Chicheley Hall truly holds a special place in my heart. From the moment you arrive, the setting is breathtaking, with its elegant architecture, manicured grounds and wonderfully romantic atmosphere that creates the perfect backdrop for a wedding day. I think what makes Chicheley Hall stand out even more is the exceptional team behind the scenes. Every member of staff is warm, professional and genuinely dedicated to ensuring each couple’s day runs seamlessly. As a celebrant, I love to deliver ceremonies in the grand hall, and always feel fully supported by the team. It is also clear from the feedback i have received that my couples feel the same. I have seen first-hand how thoughtfully the venue caters for each couple, with overall service consistently outstanding. It’s such a joy to work alongside a team that shares the same passion for creating meaningful, memorable celebrations. On a personal note, I’ve also had the pleasure of being a wedding guest at Chicheley Hall on a couple of occasions over the years, and those experiences were just as wonderful. Staying overnight was a real treat — my room was comfortable and elegant, the hospitality was faultless, and the whole experience felt indulgent yet welcoming. Everything was simply perfect. I wholeheartedly recommend Chicheley Hall to any couple looking for a stunning venue supported by an incredible team. It is always an honour to return, and I look forward to celebrating many more beautiful love stories there. Nicola West, Wedding Celebrant

Potential wedding ? Please read

4.0

We held our wedding here in December 2025. The day itself was beautiful, thanks largely to my wife’s relentless pursuit of excellence and attention to detail. The venue is visually stunning, with fantastic curb appeal, and our photographs turned out perfectly. Unfortunately, despite its appearance, the venue is very poorly managed. When we attended our menu tasting, we were informed that the heating was under repair. The house was so cold that we had to return to our car to collect blankets. We were reassured that, as our wedding was still nine months away, the issue would be resolved in plenty of time. The night before the wedding, we asked the manager how long the house typically takes to heat up, as we noticed plug-in storage heaters in the rear rooms. We were then told that the downstairs rooms do not have any heating at all. As a result, our guests were uncomfortably cold throughout the evening, which significantly took the shine off what should have been a special day. While the rooms appear attractive at first glance, on closer inspection they are dated, poorly maintained, and full of imperfections, including ripped curtains and inadequate heating. The overall condition is very poor. The electrical installations also appear substandard, and it is questionable whether they would pass any formal inspection. It was clear that the rooms had not been properly cleaned for some time. Although we were told rooms are cleaned after the previous guests leave and left until the next event, the amount of dust and spider webs present suggested months without proper attention. We had many children attending, yet none of the rooms were prepared with additional beds or travel cots. My mother-in-law had to ask six times for a bed for my daughter, finally receiving it at 1am, by which point she was exhausted after a long day. The staff themselves were friendly and polite, but severely overstretched. Bar and service staff are subcontracted and unfamiliar with the venue. Overnight, over 150 guests were left with just one staff member. The wedding manager left at 5pm and there was no deputy in place. Thankfully, we had hired our own wedding coordinator, who was shocked by the lack of organisation. Without her, the transition between the wedding breakfast and evening guests likely would not have happened at all. Drink prices were not provided in advance. On the night, a single bottle of beer cost £8+, spirits and wine were even more expensive, and we were charged £38 for a bottle of low-quality prosecco. In summary: This is a beautiful venue that produces stunning photographs, but it is let down by poor management, inadequate heating, substandard accommodation, lack of staffing, and overpriced drinks. We later discovered that many of our guests also complained about the cold rooms and poor state of repair. Sadly, this substandard delivery significantly detracted from what was a very expensive and very important day for us.

Rooms not up to standard for a wedding

2.0

I feel it necessary to alert people about Chicheley Hall for their wedding venue. My daughter got married here in November and the day itself was lovely, however some of the rooms that we were given were in the most shocking state of disrepair i.e plaster falling off the walls and ceilings, ripped curtains that I just don’t have any words for!! The heating in the rooms not working and replaced with radiators, cobwebs galore, mouldy pillowcases, blocked toilet, limescale galore, wet floor from a leaking radiator to name just a few things!! The deputy manager needs a lesson in customer service and the manager needs to talk to the customers when there is an issue instead of just refusing too. The deputy continued with the same response which was, “ It’s a 300 year old house”, what do you expect!! It doesn’t really matter how old the house is this is basic cleaning requirements and repairs that need to be addressed instead of making excuses, and talking to people with an attitude instead of making it a priority to rectify. Yes it’s a lovely venue with great views but please seriously consider what you feel is an acceptable level of cleanliness for your guests as they are just as much an important part of your special day as you are.

Don’t Get Married Here You Will Be Dissapointed

2.0

We booked our wedding here and although I cannot fault the day itself the accommodation, that we had paid a large amount for, that family and friends were to stay in was disgusting and a hazard to health. There was mould on pillowcases, dust and cobwebs everywhere, limescale on taps, ripped curtains, a leak on a floor, heating that didn’t work, toilets that didn’t flush and this is just the worst things. On making a complaint to the hotel on the Monday after our wedding we were made out to be liars and it was a 300 year old building what did we expect. We got told we should have complained on the day and also before we left. Well our guests didn’t want to spoil our wedding day and also on check out on Sunday there was no one available and you just left your key on a desk! We have been fighting the hotel for a refund due to our findings and disappointment. You cannot speak to the general manager, he won’t call you back and he won’t give his email address, they will offer you the most pathetic amount possible and then make you wait months to get it sorted. Even when you do accept a pathetic amount they then send the wrong amount and call you a liar. STAY AWAY FROM THIS VENUE!

Very pretty venue

8.0

We stayed for a wedding in October, some of us stayed in the main house with others in the additional wing. The rooms in the old house are beautiful, it does all seem to be original features so I can see how it could be a bit drafty. We had lovely big room, the door didn't lock but we were ok as the whole building was occupied by people we knew! The venue itself is beautiful, lots of space for wedding guests to mill between different areas while wedding space is being restaged. Very dramatic staircase which is great for an entrance. The food was good, nothing that blew me away, but most wedding food doesn't. Didn't really see much of the staff, just those in the bar (which is a lovely space) and they were very attentive. I would say the bar is very expensive, a gin and tonic for £13 is what I would expect for London prices - Outside space is lovely and plenty of parking - all in all, a very good experience.