Luxury Suite
Sleeps 3 · 39 m² · Double bed
- Desk
- Air conditioning
- Partially open bathroom
- Free WiFi
- Minibar
The Palms Town & Country Club - Resort
★★★★★ B Block, Sushant Lok, Phase 1, Next to Huda City Centre, Gurgaon, IN
7.2 guest rating· 242 reviews
The five stars
The Palms Town & Country Club - Resort holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Spa/wellness center.
About this hotel
Luxurious Accommodation
The Palms Town & Country Club - Resort offers fully air-conditioned rooms with modern interiors and large windows for natural light. Each room is equipped with a flat-screen cable TV, minibar, and a comfortable seating area.
Abundant Facilities
Guests can enjoy a wide range of facilities including four restaurants/bars, a swimming pool, a 11000 square feet fitness studio, wellness center, squash courts, and tennis courts. The club also offers a host of other member facilities for a memorable stay.
Culinary Delights
Indulge in a variety of dining experiences at the resort. Senses restaurant caters to all-day dining with local, Italian, and continental dishes. Fusion restaurant offers oriental specialties, while Brown’s pub serves a selection of fine wines and international spirits. Don't miss out on the delightful beverages at Recipes for Life.
Book your stay at The Palms Town & Country Club - Resort for an unforgettable experience!
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Rooms & rates
Palms One
Sleeps 2 · 39 m² · Double bed
- Desk
- Air conditioning
- Partially open bathroom
- Free WiFi
- Minibar
Premier Room
Sleeps 2 · 32 m² · Double bed
- Desk
- Air conditioning
- Partially open bathroom
- Free WiFi
- Minibar
Premier Club Room
Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Grande Luxury Room
Sleeps 2 · 39 m² · 2× Twin bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Executive Suite
Sleeps 2 · 48 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Outdoor pool - seasonal
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 87 amenities
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Golf course
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Squash
- Staff adhere to local safety protocols
- Steam room
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
B Block, Sushant Lok, Phase 1, Next to Huda City Centre, Gurgaon, IN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.2242 reviews
+ Comfortable rooms+ Good food− Poor cleanliness− Unprofessional service
Cleanliness5.4
Service7.9
Location8.4
Room Quality6.9
Amenities7.4
Value for Money6.4
Lovely experience
9.0The location and the nice selection of restaurants
− Nothing that I didn't like.
Worst experience
1.0Dirtiest 5 star I’ve been too. Didn’t like anything
− Most unhygienic hotel, and manager was Unnecessarily rude, denied full refund after I showed him the moldy bathrooms
Guest review
2.0Only the front area and the reception area.
− The tarrif of the room and the way they treat us. In this tarrif they should provide us some complimentary breakfast or one meal atleast. They also not provided us all amenities as example dental kit, as it is a small thing but they should provide this small small things. This is my personal recommendation please go through this matter and if possible please call me.
Be extra cautious about security.
1.0Property was fine. The room was far from the events spaces and not noisy.
− There is a major lack of security. The front office issued an access card for my room to someone I know to me without even verifying the identify of the person asking for the card. We had a stranger enter our room around midnight while my baby and baby were sleeping inside. Thankfully no harm done but a massive breach of security from Palms.
Hotels of Earth · questions
- Is The Palms Town & Country Club - Resort really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that maids will not be allowed on the property.
Please note that it is mandatory to wear a swimming costume and cap. Guests need to carry their own rackets and shoes for tennis and squash.
Please note that all club rules and regulations apply. Guests are requested to adhere to them.
Speakers and shisha (hukka) are not allowed inside our premises.
Please note that recreational facilities at the club fitness studio are open from 06:00 to 22:00, and closed on Mondays.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
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›Pets
Pets are not allowed.