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Hotels of Earth

Shangri-La The Shard, London

★★★★★ 31 St Thomas Street, London, GB

10 guest rating· 2767 reviews

The five stars

Shangri-La The Shard, London holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness center, Swimming pool, Room service, Sauna and Spa/wellness center.

Guests score it 10.0/10 across 2767 reviews.

About this hotel

Luxurious 5-Star Experience at Shangri-La Hotel The Shard, London

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers unparalleled luxury with breathtaking views of the capital. Exquisite Dining and Highest Bar in London The hotel boasts an exquisite restaurant and the highest bar in London, serving cocktails until late, providing guests with a memorable dining experience.

Unmatched Room Features Each uniquely designed guest room features floor-to-ceiling windows with spectacular city views and the luxurious 'Shangri-La Bed'. Rooms are equipped with modern amenities including a TV, coffee machine, complimentary WiFi, and binoculars for sightseeing.

Ultimate Relaxation and Entertainment The en suite marble bathrooms offer underfloor heating, separate bath tubs, and glass-enclosed showers, complemented by plush bathrobes, Acqua di Parma toiletries, and integrated TV screens in mirrors. With 3 dining venues and GŎNG, London's highest champagne and cocktail bar, the Shangri-La Hotel The Shard promises an unforgettable stay.

Book now for an unforgettable experience at Shangri-La Hotel The Shard, London.

Rooms & rates

Superior Shard King

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Premier Twin Room with City View

Sleeps 3 · 39 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premier Shard Suite

Sleeps 4 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Iconic King Room With City View

Sleeps 3 · 43 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Iconic Shard Suite

Sleeps 4 · 60 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite (Westminster)

Sleeps 4 · 124 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee/tea maker

Suite (London)

Sleeps 4 · 117 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Kitchen

Deluxe Room, 2 Twin Beds, City View

Sleeps 3 · 32 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee/tea maker

Suite (Southwark)

Sleeps 4 · 87 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee/tea maker

Suite (Shangri-La)

Sleeps 4 · 232 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Kitchen

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Infinity pool
  • Pool with view
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness center
  • Parking
  • Valet parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
Show all 64 amenities
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Heating
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say102767 reviews

+ Welcoming staff+ Stunning viewsHousekeeping issuesPoor breakfast service
Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0

I would not go back, could have chosen better hotel.

7.0

Room was spacious and has some technology and bath and shower together ❤️. Was at a height. Also, sound proof .

I didnt like the hotel welcoming, we went there for our anniversary and as complementary gestures was nothing been placed like, fruit, small cake ... I found that very cheap as other hotels or cafes least give you some sort of token of wish left in the room and welcoming... also, never was asked after checked in how we are comfortable. Bed was not comfortable for a 5* hotel. Ordered room service, what we asked for totally something else arrived. At the end the total amount booking. Com charge the hotel will put 5% discretionary on top but that's optional if you want to pay. Went to the gong restaurant didnt like the service and food.

Hardeep Lotey · GB · 2026-09-05

It’s a good hotel keep it up

8.0

Good location and very clean

Cleaner too long to clean my room

Nurudine Mumpashya · ZM · 2026-09-05

Guest review

10.0

Location & views..

Roger · GB · 2026-09-01

Paradni ubytovani.

10.0

Krasny vyhled. Skvely personal. Vse perfektni.

Daniel · CZ · 2026-08-31

Guest review

10.0

Everything about this property is just incredible

Gemma · GB · 2026-08-30

Une première découverte de Londres magique

10.0

Absolument tout

Delphine · FR · 2026-08-29

Hotels of Earth · questions

Is Shangri-La The Shard, London really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For nonrefundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.