Single Room, 1 King Bed, Accessible
Sleeps 3 · King bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Wintergarden Inn
★★ 2516 N Highway 83, Crystal City, Texas, 78839, Crystal City, US
6.8 guest rating· 51 reviews
About this hotel
Convenient Amenities : Enjoy complimentary wireless internet access and barbecue grills during your stay.
Complimentary Breakfast : Start your day right with a delicious breakfast included in your booking.
Comfortable Rooms : Relax in our air-conditioned rooms equipped with modern amenities like refrigerators and microwaves.
Immerse yourself in the tranquility of Crystal City at Wintergarden Inn, just minutes away from local attractions. Book now and experience convenience and comfort during your stay.
Rooms & rates
Double Room, 2 Queen Beds, Accessible
Sleeps 4 · 2× Queen Bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Room, 2 Queen Beds
Sleeps 4 · 2× Queen Bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Room, 1 King Bed
Sleeps 2 · King bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Amenities
- Free WiFi
- Free RV, bus, truck parking
- Free self parking
- Free breakfast
- 24-hour front desk
Location
2516 N Highway 83, Crystal City, Texas, 78839, Crystal City, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say6.851 reviews
− Poor cleanliness− Unresponsive service− Room issues
Cleanliness3.8
Service5.8
Location8.8
Room Quality5.8
Amenities7.8
Value for Money7.3
Guest review
2.0We waited for over 30 minutes to check in (5 PM), staff was not 24/7. After we finally got someone, to check us in, we were told that our room was missing a towel and they would be by to drop it off after they came out of the dryer. We were not given a second towel. We left to run errands and came back in the evening. When we came back, we noticed they did NOT give us a second told and after trying to call front desk for a towel (around 9 PM after being told they were 24/7) we got NO answer and how to share a towel. The tub would not drain properly either, the AC unit would randomly turn off that we needed to manually turn it off and turn it back on for it to kick in. The following day we left to run errands and after coming back, our room key cards were NOT working & we had to show proof we paid for the whole weekend and not just a single night. THEN we were finally given a second towel that we had requested upon arrival, and put the towel to the side without thinking much of it. At the end of the night, AFTER showering and USING the towel, we noticed one of the towels we were given actually had MOLD ON IT. The worst of it, this door had NO LOCK and we were NOT able to move rooms, but we had already paid for the weekend. When we tried checking out (around 9 AM), NO ONE was at the front desk and we tried to call MULTIPLE times. Will not be coming back here ever again.
Guest review
8.0The stuff was very friendly, but needs to be cleaned a lot better. The owner needs to put money back into his hotel like new towel and sheets
Guest review
4.0only place available
Guest review
2.0Had 3 rooms all 3 TVs did not work…in one room A/C did not work moved rooms 3 times one of the time we changed rooms is because they put us in someone else room. Last room bathroom was invested with bugs. Not worth the $135.
Guest review
8.0Clean & comfortable. They do not serve breakfast. Rooms have dated decor & some furniture pueces a bit shop worn. Staff very friendly & accomodating.
Guest review
10.0The motel was very clean and staff extremely helpful. The room could have benefited from more lighting.
Good to know
Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Children and extra beds
No rollaway/extra beds available
›Covid
Property does not offer onsite COVID-19 testing
›General
Property is cleaned with disinfectant
›General
Professional property host/manager
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›Health & Safety
Property does not require health documentation at check-in