Grand Suite
Sleeps 3 · 24 m² · King bed
- Desk
- Air conditioning
- Private bathroom
- Jetted bathtub
- Kitchen
El Polo Hotel & Suites
★★★★★ Av. La Encalada 1515 Surco, Lima, PE
8.1 guest rating· 147 reviews
The five stars
El Polo Hotel & Suites holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness center, Room service and Concierge service.
Guests score it 8.1/10 across 147 reviews.
About this hotel
Luxurious Accommodations
Experience comfort and convenience at El Polo Apart Hotel & Suites in Lima. Indulge in well-appointed rooms with modern amenities including air conditioning, a TV, and a minibar. Some rooms even feature a kitchenette and a cozy seating area.
Relaxation and Recreation
Unwind in the hot tub, work out at the fitness centre, or enjoy a refreshing drink at the on-site bar. With a 24-hour front desk and free parking, your stay will be stress-free and enjoyable.
Prime Location
Conveniently situated near Centro Empresarial de Surco, Jockey Plaza Convention Centre, and Oro Museum, our hotel is the perfect choice for both business and leisure travelers. Book your stay at El Polo Apart Hotel & Suites for a memorable experience in Lima.
Rooms & rates
Senior Suite, 1 Queen Bed
Sleeps 3 · 40 m² · Queen Bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Free WiFi
Senior Suite, 2 Double Beds
Sleeps 3 · 40 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Free WiFi
Premium Room
Sleeps 3 · 25 m² · Queen Bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
Deluxe Suite, 2 Double Beds
Sleeps 3 · 55 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Suite Deluxe Twin
Sleeps 3 · 40 m²
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
Junior Premium
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Senior Suite
Sleeps 2 · 40 m²
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
Suite Deluxe
Sleeps 3 · 55 m²
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
Senior Suite Twin
Sleeps 3 · 55 m²
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Kitchen
Amenities
- Free WiFi
- Fitness center
- Free Parking
- Accessible parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
Show all 71 amenities
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Babysitting/child services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
Location
Av. La Encalada 1515 Surco, Lima, PE
- Check-in
- from 01:00 PM to 11:00 PM
- Check-out
- until 02:00 PM
What guests say8.1147 reviews
+ Cleanliness+ Great Service+ Good Location− Room Quality− Limited Amenities− High Price
Cleanliness8.2
Service8.7
Location8.8
Room Quality7.7
Amenities7.7
Value for Money7.2
Nice place
9.0Location and facilities
− Gym very small
Buena
10.0Limpieza
− Nada
Nos sentimos en familia
10.0La ubicacion. Las habitaciones comodas y el personal amable
− No puedo pensar en nada
Guest review
10.0Para mi sus instalaciones y el servico fue especial.
Bueno pero nada de lujo
8.0Esta cerca de centro de exposiciones y es donde quería estar
− Es costoso para ser tan sencillo
Hotels of Earth · questions
- Is El Polo Hotel & Suites really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 11 years old stay for US$10 per person per night when using an existing bed.
Children from 5 years old to 11 years old stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
Free private parking is possible on site (reservation is needed).