Fort Beach Service Apartment♡

Comfortable and good location

4.0

Despite me having 5 e-mails to the establishment that i was arriving late (2 am) there was no attempt to organise entry. I had to sleep on the floor outside the apartment that morning. The apartment was comfortable and value for money but it was showing its sge. There was no internet and tv was inoperable. I had the apartment to myself but it could have got pretty crowded if all the rooms were occupied.

Good location

6.0

Some initial problems with missing room key Moved to another room unable to sleep due to faulty air conditioning noisy motor.Things settled down when we got our room key 2 days later. Still enjoyed our stay.

Nice apartment smelly toilet

6.0

The third floor apartment has three bedrooms and a well kitted out kitchen. There's also dining and sitting areas. We were fortunate because we had the whole flat to ourselves which was great. Had others been there we would have found it difficult. You would be sharing a flat with total strangers and very little privacy. Our toilet did not flush and wasn't repaired while we were there. We used the other toilets which did. They removed Rs 500 from the bill but there was no hot water, brown water came out of the shower and the toilet smelt. All the staff in the hostel down stairs, who are there if there are problems, are charming and very helpful as was Mary who did our cleaning. No card payment only cash. This might work for some people but not for us.

Bad experience- asking more money!

2.0

We arrived late and had to look for a person who could tell us where we had to go. We finally went to the hostel and they checked us in. Then this person asked us what room we would like. So we chose a room - thinking that we were renting the appartenemt and got 2 options. We they tools us, we were not renting an whole apartment, we didn’t like it, but respected it. A few days after check in, we paid the amount that hotel.con gave us. And they agreed. The last day somebody from the hostel ( they did everything concerning the apartment). He asked for more money claiming we had taken the more expensive room. He said we actually should pay 6000 rupees extra but we got the good price of 250 rupees. When my friend came in he said that he should actually pay 1500 more but he was giving him a good price (250 rupees). When we told him we didn’t know the room was more expensive. And that they should have said something. He said he was not there for our service. We should have known. He said that the guy from the first night asked us which room we booked. Wat he did not ask us!!!!! We were not very happpy about it. Hey said that we took an upgrade without informing the hotel, but they knew from the start which room we were in. My friend then paid 250 and then he wanted 250 per night extra. We felt cheated. If somebody explains it, then we would be informed and have respected what was said.They were rude the last day and started cleaning the room before we had checked out. Not fun

Guest review

4.0

Bra läge men dåligt städat rum när vi kom dit och fick inte alla nycklar till rummet när vi kom dit

Fantastic apartment in perfect location

10.0

Very helpful host who made our stay comfortable. Good kitchen with tea, coffee, sugar, drinking water and milk provided - was lovely to be able to make a cup of tea in the morning! Access to fridge. Entire building kept clean. Owner automatically topped up anything that ran low. Very very helpful owner who gave us information about the Cochin Biennial as soon as we arrived and went out of his way to get us a map of Fort Cochin. The wifi stopped working at one point (fault of the network, not of the owner) and the owner sorted it promptly. I traveled with my mother who had knee pain and the host, who also owns a shop and art gallery, brought us an Aryuvedic knee oil free of charge (which did help!). Quiet apartment despite prime location. One of the best places we stayed at during our travels - would highly recommend.