Hotels of Earth

Crystal Palace Luxury Hotel

★★★★★ 284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150, Pattaya, TH

7 guest rating· 39 reviews

The five stars

Crystal Palace Luxury Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Health or beauty spa nearby, Terrace, Concierge service and Rooftop pool.

About this hotel

Experience the ultimate retreat at Crystal Palace Luxury Hotel in vibrant Pattaya.

Relax in Style

Unwind in one of our two luxurious outdoor swimming pools or energize your body at our fully equipped fitness center.

Culinary Delights

Savor authentic Thai cuisine at Outhayan Pleangkao or enjoy a drink at one of our lively bars, perfect for a laid-back evening after a day of exploration.

Business and Beyond

With versatile meeting rooms and complimentary Wi-Fi, our hotel is ideal for both business travelers and leisurely guests alike. Enjoy convenient amenities like a 24-hour front desk, airport shuttle service, and on-site parking.

Book your stay at Crystal Palace Luxury Hotel today for an unforgettable Pattaya experience!

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Luxury

Sleeps 3 · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Safety deposit box

<p><strong>1 Double Bed OR 1 Twin Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, free toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Suite

Sleeps 3 · 90 m² · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>1 Queen Bed</strong></p><p>969-sq-foot soundproofed room, balcony with city views </p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Luxury Room

Sleeps 3 · 40 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>1 Double Bed OR 1 Twin Bed</strong></p><p>431-sq-foot soundproofed room, balcony with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Deluxe Room

Sleeps 2 · 40 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>431-sq-foot soundproofed room, balcony with pool views </p><br/><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Superior Room

Sleeps 2 · 30 m² · Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Shower

<p><strong>2 Twin Beds OR 1 Twin Bed</strong></p><p>323-sq-foot room with city views </p><br/><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Family Room

Sleeps 4 · 70 m² · Queen Bed, Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>1 Queen Bed and 1 Twin Bed</strong></p><p>753-sq-foot soundproofed room, balcony with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - Refrigerator, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Rooftop pool
  • Conference space
  • Health or beauty spa nearby
  • Fitness facilities
  • Bicycle parking available
  • Free self parking
  • Secured parking
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Beach towels
  • Beach umbrellas
  • Water skiing nearby
  • 24-hour front desk
Show all 44 amenities
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Banquet hall
  • Bicycle cleaning area
  • Bicycle rentals nearby
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Concierge service
  • Designer stores on site
  • Ecotours nearby
  • Elevator
  • Hiking/biking trails nearby
  • Hosted evening meal
  • Hosted evening meal (reserve)
  • Meeting rooms
  • Motor boating nearby
  • Outdoor entertainment area
  • Outdoor furniture
  • Personal motor watercraft nearby
  • Picnic area
  • Rafting nearby
  • Scuba diving nearby
  • Secured bicycle storage
  • Smoke-free property
  • Snorkeling nearby
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Terrace
  • Water sports equipment
  • Wheelchair accessible

Location

© OpenStreetMap contributors

284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150, Pattaya, TH

Check-in
from 02:00 PM to 10:00 PM
Check-out
until 12:00 PM

What guests say739 reviews

+ Comfortable stay+ Good location
Cleanliness6.5
Service8.0
Location8.0
Room Quality6.5
Amenities6.5
Value for Money6.5

Guest review

10.0

I loved my stay at Crystal Palace Luxury Hotel!

Atokii · 2025-09-21

Guest review

10.0

A really well managed hotel with attentive & courteous staff. Breakfast buffet had a wide selection of foods & was amazing value. The ground floor swimming pool was very clean & well maintained & was very popular with guests. Enjoyed our stay at this hotel. Exceptional value. Also for getting into Pattaya the songtaew (10THB Baht Bus) stopped on the main road in front of the hotel. Terrific.

Sean · 2025-04-22

Crystal Palace Hotel Pattaya (Crystal Palace Luxury Hotel Pattaya) 8/10

8.0

After a long journey from Hanoi to Bangkok and then to Pattaya, we—Avi and Jessica—arrived at Crystal Palace Luxury Hotel Pattaya on a pleasant afternoon. After hours of travel, stepping into this hotel felt like shedding all the exhaustion. We were fortunate to be assigned a room in the newly built Crystal Luxury section, and from the moment we stepped inside, we knew we had made the right choice. The room immediately impressed us with its refined and well-arranged space. It was quiet, spacious, and elegantly designed, offering a sense of relaxation and comfort. The highlight was undoubtedly the bed—exceptionally soft and plush, making it incredibly easy to sink into a deep, restful sleep. The bathroom was spotless and thoughtfully designed, providing both functionality and a touch of modern convenience. However, one downside of the hotel is its location—it’s not close to the beach. For those looking for an oceanfront stay, this might be a slight inconvenience. On the other hand, if nightlife and culinary experiences are a priority, the hotel’s proximity to night markets and bustling eateries (just 200 meters away) is a major advantage. It was incredibly convenient for exploring Pattaya’s vibrant energy after dark. When it comes to the staff and service, they performed their duties professionally, but with a lack of warmth and engagement. They smiled, but not in a way that made us feel particularly welcomed. While they provided adequate responses to our questions, they didn’t go out of their way to connect or engage with guests proactively. Final Thoughts: Despite a few minor shortcomings, Crystal Palace Luxury Hotel Pattaya remains a solid choice for travelers seeking comfort, tranquility, and modern amenities after a long journey. The well-designed rooms, excellent bedding, and convenient location for nightlife make it a great option. If the service team could be more attentive and engaging, the experience would be even better. Overall, we would rate this hotel 8/10—a wonderful experience that, with just a little improvement in customer service, could easily reach a higher score. - Avi & Jessica

Wanderer02349855717 · VN · 2025-03-16

Stay at crystal palace

6.0

Well, the hotel is a value fr money,but staff is rude and unreasonable, they breakfast offers the same menu daily, the menu is not that extensive ,even ceased to offer me ice cubes,as i wanted myself an ice coffee, if u accidently happen to distroy hotel property, they charge u a bomb, i was charged 500 bhats fr loosing my room key card,disgusting, at time internet sucks,by and large ,u find Chinese here

pankajk1899 · IN · 2025-03-03

A week here as a couple

4.0

Genuinely the worst hotel I have ever stayed at, to call this a 5 star hotel is an absolute joke, the receptionist we checked in with was extremely rude and just laughed when we tried to explain that we had paid for a double bed room and had been given a room with 2 single beds. Secondly the hotel tried to charge us 500 baht because there was a small stain on the duvet cover (which was there from the previous guests) there was also blood on the bed sheets from the previous guests, WHICH HAD NOT BEEN WASHED!!! When we explained that the stains where there when we arrived (and showed the photo we had taken upon arrival proving this) we were told to go and clean the sheets ourselves. We asked to get our room cleaned after a couple of days of staying at the hotel, we came back to find that the cleaners had simply re- tucked all of the bed sheets but not actually washed anything, due to this and the fact that there was blood on our bed sheets from previous guests makes me believe that nothing in our room had been cleaned after the previous guests had left and before we arrived. The downstairs swimming pool is also extremely dirty with what looks like bits of mud floating in it, however the upstairs pool is ok and a lot cleaner. The buffet breakfast (which is from 6am-10am) is also quite good, however there isn’t much variety and the food is the same every day but I would still recommend getting it. The air conditioning started leaking one night causing a small flood on the floor of our room and wifi also does not work.

angeldG590RP · 2025-02-28

Why I cannot reccomend this bad service hotel...

4.0

If you need internet don't choose this hotel everybody has login problems! We booked twin bed received single beds. Not helpful to change room although we are Expedia gold member they upgraded next day and we had to pay upgrade fee! We had to leave the room 12 o clock ant they let us wait 2 hours in he lobby before we could access the upgraded room. Terrible service!

Erik Mario Marcel · 2025-02-06

Hotels of Earth · questions

Is Crystal Palace Luxury Hotel really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

›Pets

Pets not allowed

›Pets

Service animals not allowed

›Check-in & Check-out

Contactless check-out is available

›General

Cashless transactions are available

›Guest type

Essential workers only - NO

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Children and extra beds

No cribs (infant beds) available