Skip to content
Hotels of Earth

Hotel Ciao

★ Via Marsala 96, Rome, IT

8.6 guest rating· 3485 reviews

About this hotel

Luxurious Accommodations

Hotel Ciao offers air-conditioned rooms with private bathrooms and hairdryers. Each room is elegantly furnished with classic Italian furniture, providing a touch of luxury to your stay.

Convenient Location

Situated in front of the Via Marsala exit of Roma Termini Train Station, Hotel Ciao provides easy access to metro and bus links, making it convenient for guests to explore the city. The hotel is also just a 5-minute walk from the vibrant district of San Lorenzo, offering a taste of the local nightlife.

Easy Access to Attractions

With the Coliseum just 2 metro stops away, guests at Hotel Ciao can easily visit this iconic landmark and other popular attractions in Rome.

Experience comfort, convenience, and luxury at Hotel Ciao. Book your stay now!

Rooms & rates

Family Room with Private Bathroom

Sleeps 4 · 28 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Deluxe Double Room - Annex Building

Sleeps 2 · 17 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Double Room with Shared Bathroom

Sleeps 2 · 17 m² · Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Safety deposit box
  • TV

Classic Single Room

Sleeps 1 · 11 m² · Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Classic Double Room

Sleeps 2 · 17 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Classic Triple Room

Sleeps 3 · 23 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Double Room with Private External Bathroom

Sleeps 2 · Queen bed

Economy Single Room

Sleeps 1 · Twin bed

Deluxe Single Room - Annex Building

Sleeps 1 · 15 m² · Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Deluxe Triple Room - Annex Building

Sleeps 3 · 20 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Amenities

  • Free WiFi
  • Air conditioning
  • Pets allowed
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Express check-in/check-out
Show all 31 amenities
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Physical distancing rules followed
  • Private check-in/check-out
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Location

What guests say8.63485 reviews

+ Great location near Termini Station+ Fantastic and friendly staff− Some complaints about room temperature− Issues with hot water in the bathroom
Cleanliness8.3
Service8.9
Location8.8
Room Quality8.4
Amenities8.5
Value for Money8.6

CIAO BELLA ITALIA

8.0

La ubicación, el personal amable, hablan varios idiomas, las instalaciones cómodas

Solanger · VE · 2026-10-30

perfect place for someone to stay!

10.0

nice and clean!!

− nothing! i loved it!

Melanie · US · 2026-10-29

Excellent

10.0

Clean, close to everything, hosts are super!

− Na

Giorgiana · RO · 2026-10-28

Friendly staff and a great spot by Termini.

10.0

I had a lovely stay at Hotel Ciao. The staff were friendly and welcoming from the moment I arrived, and always happy to help. The location is hard to beat, just a stone's throw from Termini station, which made getting around Rome and arriving or leaving very easy. I'd happily stay here again and recommend it to anyone visiting the city.

− The one downside was noise. You can clearly hear people walking and talking in the corridor outside the room, and it woke us up most mornings.

Geraldine · SE · 2026-10-27

Guest review

9.0

Staff was excellent, room was very clean and it was quiet even though it’s across from Roma Termini train station. Though it’s very noisy and crowded outside, you have a quick way of getting to places by using the metro

− Bathroom was small. It’s ok if you’re a small person.

Juliet · US · 2026-10-27

Recommended in Termini area

8.0

The receptionists at Hotel Ciao are nothing short of exceptional - helpful, friendly, accommodating.

− Nothing to note

Roberta · GB · 2026-10-27

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.