Crown Choice Inn & Suites Lakeview & Waterpark♡

Save your $ and go elsewhere!!

2.0

We couldn’t get together with family for Christmas so we decided to meet in Mackinaw city for a quick visit. Check in went great and they were able to put us all close together. The issues started when we got to our room, 1st, I hit all 3 lights upon walking in and non worked, flicked the bathroom light on to instantly see the mirror was covered in what I believe was water and toothpaste spots, from There we walk out to the bedroom area to a filthy floor, stained bedding, a white substance on the back of a chair, a nasty smell and a drawer full of men’s clothing. We used the conference room to exchange gifts and eat our dinner in and that floor was also filthy with huge cobwebs covering the light fixtures. Went to take a shower that night and ended up in ankle deep water because the drain was clogged. Save your $ and just don’t stay here. But beware, the owner of this place also owns a slew of other hotels along that stretch.

I would rather stay in the hospital. Better food and better service in the ER.

2.0

Disgusting, just disgusting. I would rather stay in the hospital. Better food and better service in the ER. It’s not even worth them paying you to stay.

Guest review

6.0

The Crown Choice Hotel and Waterpark used to be the Crown Jewel in Mackinaw City when I was younger. This trip, the front staff didn’t know how to get us to our room except going outside in the rain (we could have taken the stairs in the lobby to second floor and gotten there); the Junior Suite we stayed in wasn’t cleaned when we requested, and there were no utensils provided as they have been prior. The breakfast option is no longer — LOTS of space that is unused or unadvertised sadly and not taken care of! The waterpark that was so beloved has broken faucets (9 that I counted!), the pool and hot tub were not cleaned, and the drain covers were broken, and the sauna is missing a knob so that is out of service for something that is an easy fix. There is so much work to be done during the winter season for the staff to do in order for us to stay again. Also, the breakfast coupons for the Lighthouse Restaurant were NOT accepted; we paid full price for breakfast and had a horrible server. Probably this was my worst experience in MC.

Guest review

6.0

Good for the money

Guest review

4.0

Our room was not as expected. There was mold in the corners of the room and the wall paper was coming off the walls from possible moisure in the room. The bed definitely needed to be replaced and felt like an old camper mattress. Thin, springy, and concaving to the center. Will not be staying again.

Guest review

6.0

Pool filter was not properly filtering out things floating in the pool. The amount of chlorine in the pool was acceptable, however the water was very cloudy, had a lot of foreign matter floating in the pool and wasn’t the best kept up.