Hotels of Earth

Finest Playa Mujeres by The Excellence Collection - All Inclusive

★★★★★ Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400, Punta Sam, MX

9 guest rating· 360 reviews

About this hotel

Luxurious Spa and Beach Amenities

Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 10 outdoor pools and a private beach for ultimate relaxation.

Gourmet Dining and Beverage Options

Savor Mexican cuisine at one of 12 restaurants or opt for 24-hour room service. With 16 bars/lounges and a beach bar, refreshing drinks are always at your fingertips.

Convenient Features and Services

Benefit from a business center, 24-hour front desk, and free valet parking. Event spaces are available, including a conference center and meeting room for any special occasions.

Book your stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive for a luxury retreat in Punta Sam! 🌴

Rooms & rates

Pick your dates — prices are live, not cached.

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Sleeps 4 · 144 m² · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed OR 2 Double Beds</strong></p><p>1550-sq-foot room, furnished balcony/patio with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, internet access in the lounge, and separate check-in location</p><p><b>Relax</b> - Private plunge pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

Junior Suite With Private Pool

Sleeps 4 · 144 m² · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed</strong></p><p>1550-sq-foot room, furnished balcony/patio with pool views </p><br/><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

Pool Family Suite

Sleeps 5 · 158 m² · King bed, 2× Twin bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed and 2 Twin Beds</strong></p><p>1701-sq-foot room, furnished balcony/patio with pool views </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

Finest Club Family Suite

Sleeps 5 · 88 m² · King bed, 2× Twin bed, Sofa bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed</strong></p><p>947-sq-foot room, furnished balcony/patio with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, internet access in the lounge, and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Sleeps 4 · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed OR 2 Double Beds</strong></p><p>Furnished balcony/patio with pool views</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Sleeps 2 · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed</strong></p><p>Furnished balcony/patio with sea views</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p>

Excellence Club Junior Swim-up Suite

Sleeps 2 · 72 m² · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed</strong></p><p>775-sq-foot room, furnished balcony/patio with beach views </p><br/><p><b>Club Level</b> - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge</p><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p>

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Sleeps 4 · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>1 King Bed</strong></p><p>Furnished balcony/patio with ocean views</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

Junior Suite Spa Or Pool View

Sleeps 4 · 72 m² · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>2 Double Beds OR 1 King Bed</strong></p><p>771-sq-foot room, furnished balcony/patio with pool views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>

Finest Club Junior Suite Ocean View

Sleeps 4 · 72 m² · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Jetted bathtub

<p><strong>2 Double Beds OR 1 King Bed</strong></p><p>775-sq-foot room, furnished balcony/patio with ocean views </p><br/><p><b>Club Level</b> - Club Lounge access, internet access in the lounge, and separate check-in location</p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 46-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Free international calls, laptop-compatible safe, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin</p><p>Non-Smoking</p>

Amenities

  • Pool sun loungers
  • Pool umbrellas
  • Conference space
  • Full-service spa
  • Health or beauty spa nearby
  • Fitness facilities
  • Free self parking
  • Free valet parking
  • Long-term parking
  • Vegetarian breakfast available
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
Show all 76 amenities
  • Beach volleyball on site
  • On private beach
  • Golf driving range on site
  • 24-hour front desk
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Boat tours on site
  • Composting
  • Comprehensive recycling policy
  • Computer station
  • Concierge service
  • Conference center
  • Couples/private dining
  • Designated smoking area
  • Eco-friendly cleaning products provided
  • Eco-friendly cleaning products used
  • Ecotours nearby
  • Elevator
  • Energy-saving switches
  • Free water park access
  • Garden
  • Gift shops or newsstand
  • Grey water recycling system
  • Guest education on local ecosystems and culture
  • Humane animal treatment
  • LED light bulbs
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • Motor boating on site
  • Multilingual staff
  • No accessible shuttle
  • No single-use plastic straws
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Porter/bellhop
  • Proposal/romance packages available
  • Recycling
  • Renewable energy source - wind
  • Reusable tableware only
  • Rooftop terrace
  • Sailing on site
  • Scuba diving on site
  • Shopping on site
  • Snorkeling on site
  • Steam room
  • Supervised childcare/activities
  • Tasting room
  • Tennis lessons on site
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Vegan menu options available
  • Vegetable garden
  • Vegetarian menu options available
  • Volleyball on site
  • Water-efficient showers only
  • Wedding services
  • Ziplining nearby

Location

© OpenStreetMap contributors

Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400, Punta Sam, MX

Check-in
from 03:00 PM to anytime
Check-out
until 12:00 PM

What guests say9360 reviews

+ Family-friendly activities+ Beautiful beach− Room quality issues− Mosquito problem
Cleanliness8.5
Service9.4
Location10.0
Room Quality7.9
Amenities9.4
Value for Money8.9

Guest review

10.0

This is our go to place in Cancun with 2 young children. Multiple pools, several dining options and beautiful beach! Rooms have a sofa bed and easy accommodates our two toddlers. The nightly entertainment focuses on kids is great to keep them busy before bed time. We have not been able to try their adults offerings yet only the family side of the resort.

Jona · 2025-10-11

Guest review

6.0

Management needs to make an extra effort to ensure guests feel comfortable, especially given the mosquito problem throughout the facility.

Remy · 2025-10-11

Guest review

10.0

I would say overall the resort has all that you are looking for either for Adults only or families. Good: Playground and Water park, good room service and menu, minibar with a lot of options. Bad: mosquitos, poor service (I was all the time running after waiters to ask for drinks or something else) Water Park hours just until 5:30 PM. They said no reservations and there was a waiting list and empty tables, poor kids activities, spa policies. Improve: more food options. Welcome to the hotel

Cesar Miguel · 2025-10-10

Guest review

10.0

All of the staff was amazing!!

Shanna · 2025-10-09

Guest review

10.0

Highly recommend, staff, facilities, location, beach, food. All on point.

MEIRNA · 2025-10-09

Guest review

4.0

I pay extra for the rooftop suit but when I checked in on Sep 30, they said the suit is under construction and won’t be ready till Oct3, they feel sorry so they can give me 100 credit on spa, but if this kind of thing happened the first option shouldn’t be refund me 3 nights update fee? It’s around 300 extra and it shouldn’t be just the credit. On Oct 3, I went to check in for the rooftop suit in the morning and they said room won’t ready till 3pm, so I back there at 2:45pm, the room is ready but when I go to the room it’s not a big relationship with ocean view. I have been Cancun for 3 times, in my mind, last two times I paid extra for the ocean view and the room is directly face to the ocean, not like this I need to find which angle I can see the sea. I don’t really want to be a tricky customer but this time I have to because I paid almost 1000 CAD to update for this and I went back to the check in place. They told me that’s the only room they have and what I paid extra is for the pool view. 😅 how stupid I could be to pay 1k for a pool view. Finally I don’t have a chance to be a tricky customer because they have no other room. I asked them I have been waiting for the room from Sep 30 to Oct 3. Am I able to be first to pick a good view room or I deserve a good view room? But the same, they said we are really sorry about this, but we don’t have any room as what they always say. Sorry, but nothing they can do.

Yiying · 2025-10-07

Good to know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

›Pets

Pets not allowed

›General

Individually-wrapped food options are available for dinner

›Sustainability Certifications

Property confirms they are implementing guest safety measures

›General

Individually-wrapped food options are available for breakfast

›General

Individually-wrapped food options are available for lunch

›Covid

Reservations are required for onsite COVID-19 testing

›Children and extra beds

No rollaway/extra beds available

›Pets

Service animals not allowed

›Noise policy

Noise-free rooms not guaranteed

›General

Guests are provided with free hand sanitizer

›General

Staff temperature checks are conducted regularly

›General

Cashless transactions are available

›General

Masks are available to guests

›Guest type

Essential workers only - NO

›General

Individually-wrapped food options are available

›General

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

›General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

›General

Staff wears personal protective equipment

›General

Temperature checks are available to guests

›General

Food service has been amended for enhanced safety

›General

Property follows sanitization practices of Safe Travels (WTTC - Global)

›General

Property is cleaned with disinfectant

›Guest type

LGBTQ friendly

›General

Individually-wrapped food options are available through room service

›General

Social distancing measures are in place

›Sustainability Certifications

EarthCheck

›General

Professional property host/manager

›General

Protective clothing is available to guests

›Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

›General

Commonly-touched surfaces are cleaned with disinfectant

›General

Shield between guests and staff in main contact areas