Akyan St. Petersburg

Total disaster ! Stay away !

2.0

They simply do not have water … you cannot take a shower and the reception tells you that they are unable to do anything … more, a lady who came to “check” was rude and was trying to convince me that all is fine … never introduced herself, nor suggested any solutions. Total fail ! Never again and stay afar when in SPB.

Exceptional staff and flawless service

10.0

I stayed at this hotel during my trip to Russia and I was extremely satisfied with my experience. From the reservation stage until my check-in at the hotel, the staff maintained continuous communication with me and never missed any of my requests. The reception team was highly professional and efficient, communicating both in English and through translation when needed. Requests such as a non-smoking room and a high-floor room were fully taken into consideration and carefully arranged. Taxi reservations, directions, and other requests were handled within no more than 5 minutes, which was truly impressive. The housekeeping staff definitely deserves special appreciation. My towels were changed every day, and personal amenities such as shampoo, shower gels, and drinking water were regularly replenished. All of this was done without any disturbance, making my stay very comfortable. The breakfast was rich and varied, offering suitable options for people from different religious backgrounds. The hotel also has a very nice bar, and the location is quite convenient and well situated. I would strongly recommend this hotel without any hesitation. Not only the quality of service but also the attitude and kindness of the staff were outstanding. Thank you to the entire team. When I return, I won’t feel the need to consider any other alternative. Looking forward to seeing you again soon.

Very good hotel!

10.0

The hotel is well located. There is a metro station close to the hotel. I got the single room and it was big enough for one person but I really thing it also would be good for two people. Very clean room, enough warm for winter, there are many coffee shops and restaurants near by. The breakfast was very good. The juice was fresh! The staff was very friendly and I will definitely stay here if I come back to St. Petesburg. I got a very good impression. It was quiet and cozy. The churches are close but it is true that you need to walk a bit. If it is too far for you, you can take the metro. I walked all the way. There is a very nice coffee shop in front of the hotel and a supermarket in the corner. Nice Vietnamese restaurant almost in front of the hotel. Very good, muy bueno, molto bene, muito bem, hen hao, tres bien, sehr gut.

Great hotel, would return

8.0

Great location, Nevsky prospect just in short walking distance, numerous possibilities of food if you don´t eat in hotel´s restaurant ( very good food). The room was spacious, very clean , towels changed every day, welcome water filled regulary, really softest pillow I had ( from LA to Tokyo). Kudos to the hotel´s barkeeper Astrid who was actually only person who spoke english fluently. I chose the hotel because it was written that reception personel speaking different languages which is not the case. I understand russian a bit being slavic person by myself, otherwise I would do harder. Improvment in this field would be appreciated as service at the restaurant as well. Working in a hotel, restaurant by myself it was just very dissapointing to sit there, seing service running into the kitchen in and out not even greeting you or bring you menu , not talking about my New Years dissaster dinner. I will return if in the city again because the hotel was great but would organize myself better online not needing any help ( or improve my russian language, lol )

Nice hotel

10.0

Great place to stay for business and for leasure.I would definitely choose this hotel again,next time with family for vacation! Clean rooms,where you can find everything you need,friendly staff,and tasty breakfast!

Akyan dreaming

10.0

I have stayed at this hotel for 17 days and honestly God it's an amazing one for the price and the quality we paid for. Centrally located on a quite Vostanya street. The room 328 was amazing and the amentias are top. Breakfast is very good with a variety of everything from coffee to Eclairs. Workers were soo friendly and helpful anywhere; Biggest kudos go to the cleaning ladies who do such an amazing job with a smile on their face. Highly recommending if you are looking for hotels in St Petersburg. Thank you so much Akyan and looking forward to seeing you in the future.