Premium Room
Sleeps 3 · 13 m² · King bed
- Air conditioning
- Private bathroom
- Shower
- Refrigerator
- Hardwood or parquet floors
Wild Ginger Hotel
★★★ 100 PUUEO ST, Hilo, US
6.2 guest rating· 511 reviews
About this hotel
Charming Oasis in Hilo
Nestled in the heart of Hilo, Wild Ginger Hotel offers a serene escape with a lush garden and complimentary WiFi and parking. Indulge in the convenience of room service and unwind in the comfort of our family rooms.
Proximity to Local Attractions
Explore the rich history of Hilo with The Pacific Tsunami Museum and Lyman Museum & Mission House just steps away. Don't forget to visit the breathtaking Rainbow Falls and the prestigious University of Hawaii, Hilo, all within a short distance from the hotel.
Convenient Location
With Hilo International Airport a mere 5 km away, Wild Ginger Hotel is the perfect base for your Hawaiian adventures. Book now and experience the charm of Hilo at our welcoming hotel.
Rooms & rates
Family Suite, Ocean View
Sleeps 4 · 18 m² · 2× Double bed
- Private bathroom
- Shower
- Refrigerator
- Hardwood or parquet floors
- Wardrobe or closet
Bunk Bed In Female Dormitory Room
Sleeps 1 · 7 m² · Bunk bed
- Shower
- Toilet
- Hardwood or parquet floors
- Toilet paper
- Trash cans
Standard Suite
Sleeps 4 · 19 m² · 2× Double bed
- Private bathroom
- Shower
- Toilet
- Sofa
- Hardwood or parquet floors
King Room
Sleeps 3 · 14 m² · Extra-large double bed (Super-king size)
- Private bathroom
- Shower
- Toilet
- Sofa
- Hardwood or parquet floors
Double Room With Garden View
Sleeps 2 · 14 m² · Double bed
- Private bathroom
- Shower
- Toilet
- Sofa
- Hardwood or parquet floors
Superior King Room
Sleeps 3 · 14 m² · Extra-large double bed (Super-king size)
- Private bathroom
- Shower
- Toilet
- Sofa
- Hardwood or parquet floors
Amenities
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Non-smoking rooms
- Cashless payment available
- CCTV outside property
- Fire extinguishers
- Free wired internet
- Guest rooms disinfected between stays
- Housekeeping on request
- Internet access
- Invoice provided
- Japanese garden
- Luggage storage
Show all 20 amenities
- Outdoor furniture
- Private picnics
- Public Bath
- Shared lounge/TV area
- Staff adhere to local safety protocols
- Television in common areas
Location
100 PUUEO ST, Hilo, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 10:30 AM
What guests say6.2511 reviews
+ Helpful staff+ Some comfortable areas+ Cute lobby− Lack of cleanliness− No hot water− Poor room quality
Cleanliness4.7
Service8.1
Location6.7
Room Quality5.6
Amenities5.7
Value for Money6.6
It was satisfying
8.0Good
− If the hotel didn't Burn down. My belongings were burned and had to run with my life. I'm hoping I can get compensation for this
I loved the place, those vegan musubis were amazing. Just the water issues killed the vibe.
5.0Loved the native plants and vintage look.
− That there was no hot or even warm water and on the 2nd day there was no water. We also had to tighten the fan light because it was getting loose and the light wouldn’t turn on.
(Disappointed Status) Wild Ginger Hotel, Big Island Hawaii
2.0The bed was somewhat comfortable and had a soft blanket on top of the bed.
− I came here for my birthday and I am very disappointed. For the price this should have been a very nice and well kept place. It was night time when we arrived I asked a head of time for a great view. Upon arrival there was very little to no parking. We couldn't get into our room with the key that was provided; I was told to use the side of a credit card and turn the key lock to open the door due to the keys not working. The room appears nice looking, but the room is very tiny, the size of a small child's room. There is NO hot water that comes from any faucets in the room. Outside the room Rotted flooring with floor mats covering them up, holes in the flooring with mats covering them up. Roofing looks bad. The fire extinguishers are barrowed and expired and not up to code, out dated. There is no hot water for showers or from a faucet in the bathroom. If you want hot water then you have to use a public shower house. When I went to the front desk to ask about these issues no one was available to resolve issues. Office was closed from 11pm-7am; there was a phone number to get a hold of someone it rang in the office where NO one is on duty. I was looking around and found a piece of paper typed out. (I will take pic.)
Guest review
4.0Parking area is broken, room is very dirty, old flooring is unsafe. Shower is dirty, no hot water. Extremely loud road sounds, brled an pillows are terrible. This was called a premium room!
Guest review
10.0Great accommodations. Staff was extremely helpful.
Guest review
8.0The walls are pretty thin so I'm glad there was no television.
Good to know
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Wild Ginger Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.