Hotels of Earth

Hyatt Ziva Puerto Vallarta - All-inclusive

★★★★ Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390, Puerto Vallarta, MX

8.8 guest rating· 485 reviews

About this hotel

Discover paradise at Hyatt Ziva Puerto Vallarta, an all-inclusive haven nestled in the picturesque Conchas Chinas region.

Luxurious Relaxation

Indulge in the ultimate pampering experience at our rejuvenating spa, offering massages, facials, and innovative body treatments. Unwind by one of our four stunning outdoor pools or challenge friends to a game on our outdoor tennis court.

Culinary Delights

Savor the vibrant flavors of Mexican cuisine at Casa Grande and explore our selection of 5 on-site restaurants. Enjoy 24-hour room service or relax with a refreshing cocktail at our beach bar or poolside lounge.

Exceptional Facilities

With 335 air-conditioned rooms featuring free minibar items and modern amenities, your comfort is guaranteed. Host seamless events in our expansive conference space, ideal for both business meetings and celebrations.

Don’t miss your chance to experience luxury—book your stay at Hyatt Ziva Puerto Vallarta today!

Rooms & rates

Pick your dates. Prices are live, not cached.

Double

Sleeps 4 · 44 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>473 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Club Ocean Front Hot Tub Double

Sleeps 5 · 65 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>699 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and separate check-in location</p><p><b>Relax</b> - Private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Swim Up King

Sleeps 3 · 44 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>473 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Club Ocean View Swim up Suite Double (18+ only)

Sleeps 4 · 2× Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p><strong>2 Double Beds and 1 Queen Sofa Bed</strong></p><p><b>Club Level</b> - Club Lounge access and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Club Ocean View Suite Double

Sleeps 5 · 65 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>699 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Club Ocean View Suite King

Sleeps 4 · 65 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>699 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Ocean View Double

Sleeps 4 · 44 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p><strong>2 Double Beds</strong></p><p>473 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Club Ocean Front Hot Tub King

Sleeps 4 · 65 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>699 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and separate check-in location</p><p><b>Relax</b> - Private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Swim Up Double

Sleeps 4 · 44 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>473 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

King

Sleeps 3 · 44 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p>473 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs</p><p>Non-Smoking</p>

Amenities

  • Billiards or pool table
  • Pool sun loungers
  • Pool umbrellas
  • Conference space
  • Coworking spaces
  • Full-service spa
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
Show all 74 amenities
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach volleyball on site
  • Beach yoga on site
  • Golfing nearby
  • Water skiing nearby
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Annual carbon offsets
  • Arcade/game room
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Banquet hall
  • Children's games
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge service
  • Eco-friendly cleaning products provided
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Ecotours nearby
  • Elevator
  • Garden
  • Gift shops or newsstand
  • Guest education on local ecosystems and culture
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Humane animal treatment
  • LED light bulbs
  • Lifeguard on site
  • Living plant wall
  • Locally-owned & organized tours & activities
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • Marina nearby
  • Motor boating nearby
  • Multilingual staff
  • Personal motor watercraft nearby
  • Porter/bellhop
  • Proposal/romance packages available
  • Recycling
  • Sailing nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Showcase for local artists
  • Skydiving nearby
  • Smoke-free property
  • Snorkeling nearby
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Visual alarms in hallways
  • Water dispenser
  • Water-efficient showers only
  • Wedding services
  • Wheelchair-accessible public washroom
  • Ziplining nearby

Location

© OpenStreetMap contributors

Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390, Puerto Vallarta, MX

Check-in
from 03:00 PM to anytime
Check-out
until 12:00 PM

What guests say8.8485 reviews

+ Friendly staff+ Great spa services+ Fantastic food experiences− Room quality issues− Inconsistent service− Noise from children
Cleanliness7.2
Service9.7
Location9.2
Room Quality7.7
Amenities9.7
Value for Money9.1

Fun

8.0

Nice hotel, food good and staff nice, pool and beach is great Javier from entertainment is really awesome

carlosmateov981 · 2026-07-18

So bad

2.0

⭐☆☆☆☆ Very disappointing experience. I have been waiting for my refund for a long time, and despite providing all the requested documents and contacting both the hotel and my bank, I still have not received my money. Communication has been slow, and I keep getting delays without a clear resolution or timeline. This has been very frustrating and has caused unnecessary stress. I expected much better customer service from Hyatt. I hope they resolve this issue immediately, but based on my experience, I cannot recommend this hotel until they improve how they handle refund cases.

sonyan328 · 2026-07-17

A beautiful family resort

10.0

We went to Hyatt for the first time and our expectations were high. The resort is exceptional and the staff is amazing. While there are things that need some improvement, the staff was receptive and quick to fix them. The location is great as it is only a 5 minute Uber ride to Zona Romántica. Safety is great here as well and never felt unsafe. There are enough restaurants and you don't need to make dinner reservations, which is great. Downside is if you go to the most popular restaurant your wait will be greater. Staff was great, especially the ala carte cooks in the Vivaz buffet whose great personality and delicious seasoning keep us coming back. There were a few glitches, which I've made the hotel aware of. Overall they are extremely responsive to any needs. Not the best for couples. It is ideal for a family though. Definitely recommend and we would return.

N5432FMsergioc · 2026-07-13

best resort at Puerto Vallarta

10.0

Hyatt Ziva was everything that I wanted at an all-inclusive resort. The private beach was amazing. The staffs were so attentive. Thank you for an amazing stay.

T2541ZEestherk · 2026-07-12

Amazing!

10.0

This resort is so amazing! The community the staff shares there is incredible! My family and I had the pleasure of meeting Leo, Karolyn, and Javier who made the experience so much more enjoyable! They are so fun and the entertainment they bring is unforgettable!

Tourist14371104154 · 2026-07-11

Great family vacation and value. Great Intro to PV

10.0

Beautiful private beach with cliffs Great ocean for chilling. Very smooth waves. Beautiful views from beach, pool, and room. GREAT staff at every level from hostess to servers and front desk. Very welcoming. Great entertainment staff. So much fun with volleyball and foam party!

372jaynev · 2026-07-11

Good to know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

›Pets

Pets not allowed

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Sustainability Certifications

Green Globe

›Guest type

Essential workers only - NO

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available

›Pets

Service animals are allowed