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Hotels of Earth

Lotte Hotel Hanoi

★★★★★ 54 Lieu Giai Street, Hanoi, VN

9.8 guest rating· 1375 reviews

The five stars

Lotte Hotel Hanoi holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 9.8/10 across 1375 reviews.

About this hotel

Luxurious Accommodation with Modern Amenities

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility, and free parking on site. Guests enjoy free early check-in and late check-out.

Convenient Location and Nearby Attractions

This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre and 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive.

Exceptional Services and Dining Options

At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental, and tour arrangements. The in-house restaurant serves a delectable selection of local and Western dishes, with room service options available for guests’ convenience.

Book your stay at Lotte Hotel Hanoi for a luxurious and convenient experience.

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Rooms & rates

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Deluxe King Room

Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.

Club Deluxe King Room

Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59 - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Nonalcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)

Deluxe Suite

Sleeps 3 · 99 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

This suite features air conditioning, view and electric kettle. Guests enjoy access to the Club Lounge on Floor 59: - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Nonalcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)

Junior King Suite

Sleeps 3 · 61 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views.

Club Junior King Suite

Sleeps 3 · 61 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Offering city views, air-conditioned suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59. - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Nonalcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)

Club Deluxe Twin Room

Sleeps 3 · 42 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59 - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Nonalcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)

Club Junior Twin Suite

Sleeps 3 · 61 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59. - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Nonalcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)

Premier Suite

Sleeps 3 · 147 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchen

This suite features a sofa, flat-screen TV and mini-bar. Guests enjoy access to the Club Lounge on Floor 59: - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Nonalcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)

Junior Twin Room

Sleeps 3 · 63 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Separate bathtub and shower
  • Free tea bags/instant coffee

<p><strong>2 Twin Beds</strong></p><p>678 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 48-inch LED TV with cable channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, slippers, and designer toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Junior Twin Room (Club )

Sleeps 3 · 63 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Separate bathtub and shower
  • Free tea bags/instant coffee

<p><strong>2 Twin Beds</strong></p><p>678 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 48-inch LED TV with cable channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, slippers, and designer toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Indoor pool
  • Kids' pool
  • Outdoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Free Parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 74 amenities
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Delivered food - securely covered
  • Dry cleaning
  • Evening entertainment
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Nightclub/DJ
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

54 Lieu Giai Street, Hanoi, VN

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say9.81375 reviews

+ Modern facilities+ Friendly staff+ Great location+ Clean roomsDelayed check-in for one guestWeak shower drainage in a tall building
Cleanliness9.8
Service10.0
Location10.0
Room Quality9.7
Amenities9.8
Value for Money9.7

Guest review

10.0

Gym amazing

Roi · US · 2026-07-23

Guest review

7.0

Good hotel with location

WAFA · AE · 2026-07-22

Guest review

9.0

حداثة المبنى وفخامته وسعة الغرفة والحمام وجمال الأثاث والتصميم، وأيضاً وجود المركز التجاري والسوبرماركت في الأدوار السفلية للمبنى، وكذلك دور الإطلالة على هانوي مع وجود رسوم للدخول

سكنت في الدور الحادي والخمسون ومع ذلك تصل أصوات أبواق السيارات للأعلى وهو أمر مفاجئ لارتفاع المبنى، وأيضاً المفترض أن الزجاج عازل للصوت، كما لا يوجد قائمة للطعام الحلال في بوفيه الفطور

Abdulmajeed · SA · 2026-07-15

The rooftop deck is a highlight. Nice big modern hotel that is a good option for corporate travelers.

8.0

It’s big, modern and clean.

It’s very corporate and lacks character.

Kevin · ZA · 2026-07-14

Hotels of Earth · questions

Is Lotte Hotel Hanoi really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Please note that maintenance work will be carried out and closed from first Monday of each month, the outdoor swimming pool heating system is typically operated only in Saturdays and Sundays, the operation schedule might be adjusted according to the actual weather conditions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.