Hotel Sita♡

Guest review

9.0

Ganges views from the comfort of bed was mesmerizing, Hotel staff was very cordial. The only problem was approach roads were very congested,

− Guidance by hotel staff how to reach property

Wonderful, but.....

9.0

The location could not be better, right on the banks of the river, on one of the largest historical ghats of the old city. I particularly loved the view from the window / balcony of my excellent room, and the visiting monkeys that showed up regularly three times a day on my balcony for bananas and conversation.

− The rooftop restaurant needs to be much better managed. Not much that was on the menu was actually available, and the quality of meals offered was very inconsistent. The information given by staff is also not accurate. I was told firmly that the restaurant did not open until 10 AM for breakfast, yet when I went to the roof to take photos of the river, I encountered people fully engaged in having their breakfast at 8:30 AM. This situation is not very encouraging if you have to get to the airport for a mid-morning flight.

Very peaceful and enjoyable stay of 4 days

7.0

My room 406 with Balcony facing river Ganges and morning sun rise. Friendly Management and staff who promptly attended all issues for customer satisfaction. To be precise, people and customer friendly services.

− 1) Along with room and bathroom, balcony needs to be cleaned everyday. 2) Pillow cases and Towels need to be spotless white. Unfortunately they were over used and not suitable for use. 3) Bath room should have "anti-skid mat". 4) commode in the bathroom was highly stained. 5) Pillow cases, towels and commode should be immediately replaced,