Dongguan R&F Wanda Vista Hotel♡

Guest review

4.0

헤어드라이어기 고장

Guest review

10.0

Highly recommend, great staff, beautiful facilities

Guest review

8.0

とにかく豪華な内装。部屋がとんでもなく広かった。

Guest review

4.0

Deposit 캔슬이 잘 안되고 사스템이 엉망 체크인 시 하는 얘기와 체크아웃 시 하는 얘기가 다름

get this hotel if you want to wait hours for room

2.0

no room when check in at 1600. check in counter packed with guests who cannot check in, and the situation persists at 1930. Really ridiculous. if you planned to wait hours for your room, come to this place. you get an amused environment where people simply jumped the line and attempted to get their rooms without success.

We are there to waste time waiting for a room

2.0

Another awful experience here. ON my previous visit, i said i would never come to this hotel again. However, my friend said there was ample improvement since then and encouraged my to have another go. Sorry, it does not work. At 16:00, there are crowds of guest waiting for their rooms to get ready, despite the official check in time was 15:00. The same situation remained at 18:00. We are there to spend our holiday, not to wait for a hotel room which the hotel could not tell when the room would be ready. There is no excuse as the hotel should have known well in advance that they are fully booked, and should have allocated enough man power to clean up the rooms, not to tell guests that the hotel have no idea of when the room would be available. Simply asking guest to take a seat at the lobby lounge does not make any sense at all. Indeed, although the hotel did arrange someone alongside the check in counter, she was not assisting guest to line up and someone simply pop up and jumped the que, with no intention from the hotel to rectify the situation. A lousy front desk and terrible check in.