Please note that the hotel cannot arrange any external reservations such as tours, shows or restaurants.
Guests arriving after check-in hours are requested to inform the property. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.
A luggage room is available for guests who arrive early and after check-out. Please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival.
Please note that the property cannot store large luggage, large amounts of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.
Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double-check the hotel name on your booking confirmation prior to travelling, and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.