Cedar Court Bradford♡

Wonderful afternoon tea

10.0

Nice hotel entrance and warm reception, then shown to a lovely dining area to be seated. Offered tea, coffee or soft drink of any choice. Afternoon tea came very well presented, fresh with plenty of choice. Was fortunate enough to have had a groupon voucher and was in the area but saying that what we had was the great time, food and staff wonderful and well worth a return visit.

Great hotel

10.0

A calming welcome with pleasant staff awaiting to assist. The hotel is newly refurbished and looks great. The rooms were clean and quirky and had everything that I needed throughout my stay. The onsite gym is really good with lots of equipment and the food was great. Added to my favourites list when near Bradford/Leeds and big shoutout to Charlotte for a super efficient welcome and helpful service.

Bit grim

2.0

I arrived about 8.30 Saturday evening tired and hungry after a days travelling and attending a nearby event, bit of a slow check in as only one person on reception who was not exactly a mine of information, even seemed to assume I would magically know where to find my room. I enquired about food options and a hand was waved towards a large restaurant on the right which was completely empty and unlit apart from a small line of tables for two along one side, seeing my puzzlement he did add “or room service” which seemed far more attractive than sitting alone in the dark. However room service didn’t answer the phone so I had to return, the same person on reception handed me a menu (looked quite nice) but after waiting a while uncomfortably in an entirely empty room in the dark I decided to give food a miss as I had some biscuits in the car and didn’t want to drag the poor man off reception again to have to cook my evening meal, he did seem to be the only staff aside from a couple behind the bar who were busy sorting something though I did eventually manage to get a drink it didn’t seem to be a priority to serve anyone! After my drink I went to my car for a bottle of water(non provided in room) and the biscuits for my evening meal, also to check it was still there tbh! As I returned to the hotel a large rat ran across the entrance door in front of me, whilst I know everywhere has them this didn’t really add to the overall feeling of I want to stay here and I must admit I returned to my room and started looking for nearby Premier inns that might have availability at 10pm of a Saturday, had there been any with a reasonable review and/or price I would have left. The room itself was ok, bit shabby but clean, nice bathroom, and quieter than I had expected given the amount of vehicles coming and going so eventually I slept ok. Breakfast (which I had the foresight to pre book as it’s cheaper that way but I had to ask the previous evening no such info was just volunteered!) was also a bit odd, just me and an old chap wandering about looking for porridge in the same huge restaurant though at least this time in daylight. There was a member of staff doing breakfast check in though he left after I had done so, so maybe it was just the two of us booked in?…..it was buffet style and ok apart from the mushrooms(ugh) I would have liked a coffee but the machine didn’t seem to offer a simple americano and the only coffee sachets were decaf so tea it was. It was early I suppose 8-8.30 (I was keen to leave)but still seemed strange that nobody else was having breakfast, maybe they all headed over the road to the McDonald’s I discovered as I left, cheaper and probably nicer, same for the evening meal? Maybe I just caught the place on an ‘off’weekend….but I have no idea where all the good reviews come from. I expected at least Premier inn standard and dared hope from the pics and reviews I was going to have a bit of a treat. I will never go back.

One of the worst afternoon teas I’ve had in ages

2.0

The finger sandwiches were scant - very small and the bread was slightly dry and the fillings very boring and tasteless. The scones were rock hard, and instead of serving clotted cream with them - or at the very least, double cream, they served them with Chantilly cream which is cream that has been sweetened. and should never be served with scones and jam, because it makes the whole thing far too sweet - and this cream was particularly sweet. It was just horrible having sweetened cream. The cakes were awful. There was an unpleasant carrot cake, and a kind of cheesecake thing with jam in the middle that looked like it had gone off and it tasted like it was old and on the turn, and certainly didn’t taste fresh , so neither of us wanted to eat any of the cakes. The service was non-existent. No one ever came to ask us if we would like more tea and the teapot ran out halfway through and it was a long walk to try and find anybody, because it’s such a big hotel. It was like being in the Marie Celeste, because we were the only customers there. Regarding the scones, I found a waitress and asked her to go and see if there was any clotted cream or at least normal cream that they could whip up for us scones without any sugar in. She disappeared for 15 minutes and then came back to say that there was no cream in the Hotel kitchen which I found absolutely astonishing.We kept having to go and find invisible people, to ask anything. This was a thoroughly poor experience and because it was on Groupon and we had spent our vouchers, then we were not entitled to any money back. I spoke to the manager when I got home and she did not offer a refund and she told me she would investigate and definitely get back to me in the same day or evening, and never did. I notice that there are other good reviews and maybe we were just very unlucky on that day or maybe some people don’t expect much from a Groupon meal but I think that if you are a Groupon customer or not, the standard should always be high.

Excellent Service

10.0

I had an excellent stay at this hotel. The room was spotless, the bed was incredibly comfortable, and the staff went out of their way to make everything feel effortless. Every detail from the smooth check‑in to the quality of the breakfast made the experience truly enjoyable. I would happily stay here again.

Outstanding

10.0

Excellent afternoon tea through Groupon. Food lovely and the hotel and staff fantastic. The young waitress Jjya (sorry not spelt or pronounced correctly) was exceptional. Well worth a visit and will definitely be back