My Place Hotel-Bismarck, ND

Clean and Comfy Hotel for a great Price.

10.0

We have stayed here 4 times now and you can't beat the price and how clean this hotel is. It's a great hotel if you are traveling or if you aren't looking for a pool, exercise room, etc. They rooms are very clean, beds are very comfy, shower is excellent. We were on the 2nd level and didn't hear anyone in the hallway or rooms above, below or next to us. We did have an issue with our lock not working because it was wearing out and the manager quickly put us in another room. They were just going to start replacing the keying system, so that problem will be solved. The 2nd room we were in the door lock worked perfectly. The hotel is in a great location on the N side of Bismarck right off I94. There are 3 gas stations next door if you are traveling. I always look at the stairwells to see if they are clean and this hotel perfect. We were greeted when we walked in the door and staff is very friendly. Housekeepers kept asking if there was anything they could do for us or get for us. We will always stay there when visiting family. We were there for 5 nights this time.

Missing clothing never recovered

2.0

Extremely disappointed with my experience at My Place Hotel in Bismarck, ND. Housekeeping discarded four days' worth of my clothing that was securely stored in a white, heavy-duty drawstring bag inside my room. I had extended my stay and was told housekeeping had been instructed not to enter my room. Despite that, my room was serviced, my clothing disappeared, and it has never been recovered. I immediately reported the incident, thoroughly searched the room, and checked the lost and found twice with a hotel employee. The General Manager assured me he would contact me the following day. It has now been 10 days, and I have not received a single phone call, email, or update. I was repeatedly told I would be contacted, but nothing has been done to help resolve this situation. I was in town for a funeral, making an already difficult time even more stressful. I am still seeking reimbursement for several hundred dollars' worth of clothing and expect My Place Hotels' corporate office to take responsibility and resolve this matter promptly.

Very Overpriced!

5.0

Liked the kitchen and the room was clean.

− Only 1 cart for the entire hotel. Waited half an hour for the cart. Outrageously priced!!!

I won’t stay here ever again

6.0

The location, the room was clean

− We did not get the room we booked and we walked into the staff goofing around and screaming the F word at each other (I’m not a prude - it was very awkward and unprofessional.

Large dog friendly rooms

8.0

Good location and dog friendly. Large room with kitchenette.

− Key card wouldn’t open side door. No breakfast.

Guest review

8.0

− Отель на окраине города. Некуда сходить.