Tago Tulum by G Hotels

Guest review

9.0

Tolles Hotel mit super Zimmern . Super freundliches Personal , die einem jeden Wunsch erfüllen.

− Das Hotel in einer Bucht am Ende der Hotel Zone, was eigentlich super ist. Aber im Mai war eine Menge Seegras vorhanden, welches nicht weggeräumt wird. Der Hotelstrand ist somit leider gar nicht zu nutzen und ab und an riecht es sehr streng wegen dem Seegras . Andrea, die Hotel Managerin hat mir ein paar tolle Tips gegeben für alternative Strände - Danke z Andrea.

Unacceptable, had to leave.

1.0

Boutique hotel and apart from beach area looked reasonably well maintained.

− The hotel made no effort to clean the small beach of huge amounts of accumulated seaweed including rubbish washed up with it. It was a health and safety nightmare and we could not use the sunbeds, access the beach, the sea or open our balcony doors due to smell of rotting seaweed. We left after the first night as the hotel was not fit for purpose. Our requests at the property and subsequently for a refund for nights 2 to 5 have been totally ignored.

Lovely boutique hotel. Unfortunately the build up of sargossan on the beach made swimming impossible. Some effort in a

8.0

The staff were fabulous

− The pool was disappointing

Amazing stay with excellent service and comfort.

10.0

My stay at Tago Tulum was absolutely exceptional from start to finish. The hotel exceeded all my expectations in every way. The rooms were beautifully designed, clean, and incredibly comfortable, creating the perfect atmosphere to relax and unwind. The staff was outstanding, always friendly, attentive, and willing to go above and beyond to ensure a memorable experience. Every detail was thoughtfully taken care of, making the stay feel both luxurious and welcoming. A special thank you to Emmanuel and Andrea, who made me feel safe and helped organize sightseeing, making my trip smooth and enjoyable. The location is perfect, offering a peaceful and exclusive vibe while still being close to everything Tulum has to offer. The food and amenities were also top-notch, adding even more to the overall experience. Everything about my stay was excellent, and I would highly recommend Tago Tulum to anyone looking for a truly special getaway. I can’t wait to come back!

− The only downside was that the air conditioning was a bit noisy.

Kleines Hotel mit sehr schönen Zimmern, ohne Strand.

7.0

Unser Zimmer war sehr schön, gross, sauber und mit Meerblick.

− Leider gab es so gut wie keinen Strand, da das kleine Stück voller Algen war. Die Strandliegen sind fast alle aufgerissen und alles etwas ramponiert.