Hotel Jackson

Way over priced, not kid friendly, will never stay again

2.0

NOT worth the money. $1,500 per night plus over $300 in fees. Two rooms for 4 nights cost us $15,000. Rooms not connected like we asked, air did not work on night one so they ghetto rigged something, and people complained about noise every day Floors are thin, not kid friendly, never ate the food as not kid friendly, only 1 ice machine so we had to call the front desk every day

It was filed with great lodging, awesome food and tons of fun experiences.

10.0

Our stay at hotel Jackson was incredible. The hotel is beautiful and the people are kind. Thank you to Mike at the concierge desk for planning a perfect fun filled week!!!

Simply not worth the price tag

7.0

The location was perfect - literally the centre of town. The decor was very nice, well executed and the hotel did have a premium feel to it. Nice artworks on the walls and a quality feel. We also liked having a fire in our room, albeit gas, but still a nice touch. Bed was comfy and the staff were all lovely. We thought the gym, library and spa spaces were all of a high quality and really nicely done. Shout out to the valet parking boys - top job all of them, especially the night guy who got our car and sorted coffee for us on a 0400 start one morning - appreciated very much!!

− We have to mention the price. Jackson is tricky -small town, highly desirable location, very limited development space because of the govt land ownership and the proximity to the Tetons and Yellowstone beyond it. I guess Jackson is a sellers market, whether its Real Estate or Hotel Rooms. But, $3500 for a 2 night stay (and that was in a pretty standard room, not one of the premium rooms) is just insane. The hotel was lovely but its a $500-$600 a night facility - no more. I guess we were paying for "location". Its possibly the most expensive hotel room I have stayed in (in any city in the world) and it is simply not worth it). Stupid little touches like a Dove soap bar in our bathroom (premium??) and one of the staff forgetting to get housekeeping to turn down our room on the second evening when we went out for dinner - small things, but the elite hotels get that stuff right without blinking. They were no big deal and not worth raising with a staff member, but you file those little things away and those impressions contribute to your opinion when reviewing a very expensive hotel stay. Also, some well paid thinktank decided that the in-house restaurant should be Lebanese - its all very well putting a marker down and being different in town, but i suspect a fundamentally different cuisine bias might drive more clients to use the hotel food offerings more (we didn't spend a penny in the hotel restaurant for any meals)

Perfect location and plenty of things to do in the area

10.0

Perfect hotel to explore Wyoming

− Nothing

Perfect location

10.0

We enjoyed a short visit to Jackson and the Hotel Jackson was the perfect fit. Friendly staff. Beautiful interior design. Walking distance to the shops & restaurants. A quiet comfortable sleep. Stunning new spa & state of art workout facilities.

Hotel Jackson was in a great location and the staff was great! The concierge staff was quick to respond to my request.

10.0

The staff was very helpful and professional