El Nido Beach Hotel♡

Beautiful location with beautiful people

10.0

Whole experience at el nido hotel was amazing and so easy, from organising airport pick up, laundry, tour bookings, airport drop offs, the team made it a breeze. Breakfast was delicious every morning, such beautiful friendly staff which I’ve now become friends with near all the members. Such beautiful view as well. Was everything I needed for my solo travels.

− Really no bad comments on my experience.

Guest review

10.0

This place has everything. Beautiful location, great facilities and excellent staff. We will be back asap, see you all soon el nido beach hotel!

− Nothing to dislike but I want a ground floor sea view room next time as you can sit outside and watch the sunset

It was not a good experience. It should not be a 0 star. Not what they describe.

1.0

Bad experience, the hotel is on a bay, where the boats depart for the Islands, so the water is dirty, dogs running around and dogs' poop on the beach, oil can be seing on the beach.

− I booked that hotel by mistake it shows as 1*, I meant to book a 4* one. I could not cancel online as it was not reimbursable. I paid over USD 1,000 for 8 days. When I arrived, I requested to speak with a supervisor and no-one was available. The ladies at the reception kept going into an office and coming out repeating that supervisor's would tell me the same thing "no reimbursement". While waiting, I went to the breakfast area to use the Bathroom. The place was filthy, the breakfast area was filthy, flies were all over the poor quality food. The bathroom was filthy with no toilet paper. A lady told me that the manager was not in the office and off sick. So, I had no other option but staying. The bathroom was filthy, the room was dark, there was an old TV with only local channels. People passing in front of the room, so the dark curtains have to be left closed for privacy, blocking the view. The day after, I asked for the supervisor, who was not welcoming, I explained to him my mistake and asked for consideration of reimbursement, he refused. After a long discussion, he offer another room on the second floor, he dad that "it was an upgrade", I agreed, rather than loosing my money. So, that room was noisy, with a newer TV but still only local channels, the air conditioner did not work, it was always at 26 degrees even if I adjusted it to a lower temperature. The bathroom was a bit better but still filthy with mold on the corners. I opted to depart a couple of days earlier to another location due to the fact that I could no longer stay in that hotel.

Guest review

1.0

Nothing

− It was awful. I booked a deluxe double room and expected a certain standard. There was absolutely nothing deluxe about this pkace. There was a huge concrete post floor to ceiling within inches of the side of the bed, no wardrobe just a cheap plastic rail on wheels. So many other basic things bad or missing. Breakfast very poor too. You couldn't pay me enough to ever stay there again. Do yourself a favour, avoid it.