Quality Inn & Conference Centre♡

Left with injuries

2.0

Spent 2 nights here with my family for a baseball tournament and was very disappointed. We were not expecting a high quality hotel but this hotel did not even reach an acceptable level in my opinion. Cleanliness was sub-par and the beds very outdated, uncomfortable coil springs. Our biggest frustration though was the 6 inches of twisted, sharp metal bed frame that stuck out of each of our beds. This resulted in several open skin injuries on our family during the stay. We did bring this concern up to front desk, who was kind and seemed concerned. We were told they would try to move us rooms, but this was not followed up on. I can handle a couple nights of discomfort but safety should be priority, and it clearly is not at this hotel. The breakfast buffet was very small- my son did pick up a couple pre-packaged items, which we found to be moldy. As someone who travels frequently, this probably takes the number 1 spot for worst hotel we have ever visited.

Large Complex with Breakfast, Indoor Pool, and Hot Tub

6.0

We had been here last November and enjoyed our stay, so we considered returning during the colder months to enjoy the pool and hot tub. We booked for two nights, did some shopping, enjoyed the hot tub on day 1, and more shopping plus local entertainment on the reserve on day 2. The room was spacious with a Queen size bed, fireplace, and whirlpool tub. More strategic lightening and a chair with wheels would be an asset at the desk.. Our room rate was very reasonable as we went off-season. The breakfast was typical for a Quality Inn with both hot and cold offerings. Staff were very accommodating.

Below average

6.0

Not a great place. Definitely showing its age. Fairly clean. Tiny bathroom with peeling paint. Comfortable beds. Windows dripping condensation so much so that towels line some public area window ledges. Hallways smell like cigarette smoke, broken hot tub. Breakfast hot offerings were cold. Friendly staff. No elevator.

Quality Inn best stay for your money

10.0

The staff are very accommodating and friendly. We go there every time because we live out of town. They are always friendly. Best in Orillia. Darlene and Kathy Martin.

Poor experience - however we were on ground floor and were able to unload at patio door which was helpful

2.0

Internet super slow No social media (YouTube, Netflix) basic cable 10 channels The bed had cheetos hand prints all on the underside of the comforter when it was opened up No hot breakfast - we had to ask for it and when we did we were confronted with sighs by one of the staff who was to look after this. She was miserable. A burnt waffle was found in the waffle maker and we mentioned it… she just says really and threw it out and walked away. We had to clean the machine ourselves No hot water ( not allow to get hot water from coffee machine ) we were advised not to as it would trip breaker Pool and hottub a little unsavoury No bathroom in lobby Bath towels were just a little bigger than hand towels and you had to return them at front desk or be charged 10$. So much for walking dry to your room lol The temperature of hotel - 66 degrees. Hall and lobby feeezing

Guest review

10.0

Check in was great. Nice large room, parking space in front