The Rutland Arms Hotel, Bakewell, Derbyshire - The Coaching Inn Group♡

Really enjoyed our stay 👍

8.0

Old and friendly

− No air con but normally I don’t think it would be a problem

Value for money

9.0

The location.

− All was good.

Dave on reception was lovely and would definitely recommend to others to stay here

10.0

Was a lovely location and excellent rooms

Gorgeous hotel in a beautiful town.

10.0

Special mention: David was fantastic and nothing was too much trouble when I checked in. Great customer service. The hotel decor was gorgeous and the location in Bakewell was perfect. Breakfast was delicious.

− Nothing

Guest review

7.0

Overall, we had a lovely stay and the hotel itself is beautiful. The staff were all incredibly friendly and couldn't have been more helpful throughout our visit. We stayed in the Jane Austen room, which was full of lovely historic memorabilia and really added to the character of the stay—although I must admit the portrait of Jane Austen was a little spooky when trying to get to sleep! The bed was very comfortable and, although our room was at the front of the hotel and a little noisy at times, that's not really something the hotel can control. The only aspect that let the experience down was the breakfast, especially considering we paid over £300 for one night. We were invited to help ourselves to the continental selection while waiting for our cooked breakfast order to be taken, but the continental offering was quite limited—just plain and chocolate croissants, some basic fruit, cereal and pots of yoghurt. Compared to other hotels in this price range, it felt rather underwhelming, so we didn't bother helping ourselves. Service at breakfast was also a little disorganised. We both ordered tea and orange juice. Over 10 minutes later, our drinks arrived as a pot of tea and a coffee. We explained we'd only ordered tea but were happy to share the pot. The orange juice never arrived, so I asked again and only one glass was brought over instead of two. The cooked breakfast itself was nicely presented but quite small: one sausage, one piece of rather fatty bacon, a flat mushroom, beans and black pudding. The sausage was fairly tasteless, although the rest was enjoyable. It also would have been much nicer if toast had been included as standard. Overall, it's a lovely hotel with excellent staff and lots of character, but for the price paid I was expecting a breakfast experience that matched the quality of the accommodation. I've stayed in less expensive hotels that offered a much more generous breakfast selection.

fair

7.0

− were placed in the building across the road