King Room
Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Oaks Mackay Carlyle Suites
★★★★ 23 Alfred Street, Mackay, AU
8.3 guest rating· 876 reviews
About this hotel
Luxurious Accommodation Options
Oaks Mackay Carlyle Suites offers a range of accommodation options, from self-contained apartments to private rooms. Each room is tastefully decorated and equipped with modern amenities for a comfortable stay.
Convenient Location
Situated just a short walk away from local shops, cafes, and restaurants, Oaks Mackay Carlyle Suites provides easy access to the heart of the city. Guests can explore the vibrant surroundings and immerse themselves in the local culture.
Top-Notch Amenities
Guests can enjoy the outdoor swimming pool, free parking, and BBQ facilities during their stay. The rooms are air-conditioned and feature a flat-screen TV, DVD player, and kitchen facilities. Whether you're relaxing in your room or exploring the city, Oaks Mackay Carlyle Suites ensures a memorable experience.
Ready to experience luxury and convenience at Oaks Mackay Carlyle Suites? Book your stay now for an unforgettable getaway.
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Rooms & rates
One-Bedroom Apartment
Sleeps 2 · 50 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Two-Bedroom Apartment
Sleeps 4 · 61 m² · Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
One-Bedroom Apartment - No Housekeeping
Sleeps 2 · 50 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
King Room - No Housekeeping
Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Two-Bedroom Apartment - Dual Key
Sleeps 4 · 74 m² · Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Three-Bedroom Apartment - Dual Key
Sleeps 6 · 86 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Two-Bedroom Apartment - Dual Key- No Housekeeping
Sleeps 4 · 74 m² · Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Two-Bedroom Apartment - No Housekeeping
Sleeps 4 · 61 m² · Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Three-Bedroom Apartment - Dual Key - No Housekeeping
Sleeps 6 · 86 m² · Extra-large double bed (Super-king size), Queen bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Fitness center
- Private parking
- Air conditioning
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Auditory guidance
- BBQ facilities
- Cashless payment available
- CCTV in common areas
Show all 49 amenities
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Ironing service
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Visual aids: Braille
- Wheelchair accessible
Location
23 Alfred Street, Mackay, AU
- Check-in
- from 02:00 PM to 06:00 PM
- Check-out
- until 10:00 AM
What guests say8.3876 reviews
+ Friendly staff+ Great location+ Nice amenities− Very dirty facilities− Poorly maintained rooms− Unresponsive service
Cleanliness5.4
Service8.3
Location10.0
Room Quality8.4
Amenities9.3
Value for Money7.3
Meet the needs of our travel to Mackay. Would stay again.
8.0Clean and tidy.
− Bed was a little soft and slightly saggy.
Guest review
7.0The upgrades to the room were great. It swas big enough and clean enough for sure. Generally it was quite and a great place to stay. Being close to Coles was also really good.
− Being a bit close to a slightly dodgy pub. The grout could do a little more work and the shower door could use some fixing. The window handles are also missing and made it super hard to open and clos the window winders.
Perfect
10.0It’s central
− Nothing
Guest review
9.0It was nice and clean and really set up well and a good location
− The Wi-Fi wasn’t really good
Good to know
Please note that there is a 1.5% charge when you pay with a credit card.
Please note roll-away beds are not available at this property.
Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.
When booking more than 4 rooms, different policies and additional supplements may apply.
Please be advised that building works will take place at the property today until 20 June 2025. There may be some noise disruption and also potential impacts to reception as a result of these works, we apologize for any inconvenience caused. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.