Aldar Hotel♡

Money Stollen from my room

2.0

I had a very disappointing experience at Aldar Hotel in Sharjah. During my stay, 2800 AED was stolen from my room. When I approached the hotel manager about reviewing the security camera footage, he initially agreed but then took no action. The receptionist showed me footage from a different camera but claimed that the one on the fifth floor wasn’t recording. This raised my suspicions that the hotel may know who took my money but is protecting them. I filed a complaint and hope for justice. I cannot recommend this hotel; it feels unsafe and untrustworthy.

Terrible

2.0

Unhygienic

Unprofessional and no manner receptionist named Ritika or Ratika

2.0

We booked and pay in advance for a deluxe king room for 2 nights. After the 1st night of our stay, We discover that the room was given was not the same as we booked(WE BEEN CHEATED), It is lower than room category we booked which is standard king room (less price) only without informing us. I call reception to ask, they confirm that my conclusion is correct. Ratika or Ritika the receptionist justify that we requested for early check in that why she give us this room- but I asked her why she didn’t informed us before giving. Now the worst happen!!! on her defense ( she ask so stupid question) she sounds so rude asking me why i didnt question her from upon check in (THIS IS SO UNPROFESSIONAL you have to be honest to your guest) In additional she ask me to pay more cause as per her rate that I booked was lower than the rate on her system ( come to think that I should pay more for the room that is lower category than I booked & pay) she is the reservation manager as she said , but the way she is talking, she don’t know her job ( She need more training) , after that she is forcing us to change the room,she is sending her colleague 3 times on our room knocking to change the room but I didn’t yet ready our things (your personal touch being hotelier was not there at all). But finally, the GM to talk to me and give us late check out as the compensation for what happen and were very thankful for that but not worth it with the stress and energy that we wasted on this no manner & unprofessional receptionist Ritika or Ratika.

Booking room

2.0

I called to make a booking on phone call I talked to an indian Lady Called Maha from the reception too bad she was soooooo rude to a point of telling me that she got other business to attend to than making a booking and hanging up the call on me...if she dosnt feel like working why be in a good hotel.....poor service ms.Maha very very poor.

Bad experience

2.0

Slow internet, small rooms, TV was not working well, bad service and not clean. No parking for cars and towels in bathroom and it cost AED 25 for each. I wont try this place again and i wish if i can give no stars ...

سيى جدا

2.0

الفندق سيئ جدا ومليئ بالحشرات خصاصا داخل الحمات واخبرت الستف غير متعاون ومن وجهة نظرهم امر طبيعي والفندق كل الغرف مليئة بالحشرات كلام الموظفين مع العلم غيرت غرفتين ونفس المشكلة