Silver Sand Sentinel♡

Friendly staff and good food, but not a true 4-star experience

7.0

The staff were genuinely friendly, attentive and helpful throughout our stay. They kindly assisted us in arranging a taxi to the jetty, which we really appreciated. The food was good, particularly the Indian dishes, and both breakfast and the buffet dinner offered plenty of choice. We would recommend including dinner in your booking, especially as there are very limited restaurants or supplies nearby and the weather can be unpredictable - it rained heavily on our first day. The pool area was lovely and very quiet; we practically had it to ourselves for two days, which was a real highlight. Overall, despite some issues, we had a pleasant stay.

− The hotel is advertised as 4-star, but in our opinion it does not meet that standard. Housekeeping was inconsistent, and rooms were not cleaned daily. Only two towels were provided initially, and we had to request additional hand towels multiple times. The towels were old and worn, with one having a large hole in it. Toilet paper was supplied in very limited quantities and had to be requested repeatedly. The drinking glasses in the room appeared used, with visible curry stains on them. The lighting was confusing, with switches operating unexpected lights, and the electrics could benefit from attention. The bathroom design was also unusual, with a roller blind separating the shower from the bedroom, which kept getting wet and felt impractical - frosted glass would be a better solution. The rooms were advertised as having balconies, which was misleading, as this was actually a shared communal area with no furniture, making it unusable as a private balcony. We also required an invoice showing a zero balance, which is standard consumer practice, but despite multiple requests the hotel was unable to provide this. Additionally, Kingfisher beer was listed on the menu but was not available during the daytime. If you are looking for bars or nightlife in the area, options are very limited. It’s also worth noting that this was not our original booking. We were due to stay at The Eden, but they cancelled on us without warning one week before arrival, forcing us to arrange alternative accommodation at short notice. In summary, the staff and food were the highlights, but improvements are needed for this hotel to truly meet advertised 4-star expectations.

Expensive

5.0

Breakfast was ordinary. Location is good, peaceful, calm. No traffic sounds.

− Room tariff was too high for the standard of the hotel. Ordinary rooms. Average interior. Old furniture with stains.

Guest review

3.0

The staff were friendly.

− Overpriced for the poor quality of the room and facilities.

Guest review

8.0

Friendly staff good clean rooms

Pleasant stay

9.0

Had a nice stay , nice pool , food and staff all supportive . Close to the airport .

Exceptional

10.0