Dias Luxury Studios & Apartments♡

Could be good, but too many negatives.

4.0

Too many bad points for us to return to this hotel. Positives are location, decent size of the apartments, the nice outdoor space and the friendly staff. The bad: Too near the main ring-road. Not anything the hotel can control, just disturbing at night if you’re not used to noise as it doesn’t stop. Other guests. The hotel seems to have alot of short stays, and they made a lot of noise coming in at 1, 2 am. In our second week a family spent their time around the hotel pool playing their own music loudly as though it was their own space. Very selfish behaviour, constantly changing tracks, singing & whistling as though they were at a private pool. This in spite of the hotel having their own music playing from the bar, meaning the 2 clashed and made it impossible to relax. No attempt by the staff to have a word even thing it was obviously intrusive to the other guests trying to read or sunbathe around the pool. The room standard. If it was sold as typical 3* Greek and you arrived expecting that we would have no complaints, but the hotel calls itself “luxury” and “4*”. It really isn’t. No hot water if you’re too late out of bed in the morning or into the shower before going out in the evening. Thought those days in Greece were long gone! Aircon. The charge is per room in the apartment, and it was ineffective (loud, difficult to control and ours was set at minimum of 20°, which is a bit off when people are paying for it). In defence of George at the bar, his humour is sarcasm which we and others found very funny - but it doesn’t translate into all cultures so I can understand why some might not get it & complain. He looked after us fine though. So no, we won’t be returning here.

Shocking Hotel

2.0

Absolutely shocking behaviour from the barman George. Absolutely hates people and doesn't care about anything or anyone. When I asked for a beer one night I was told I want my peace and to be away from all these stupid people! Never in my 20 years going to Greece have I experienced such a vile human being. Complained about view on room as payed extra for Seaview. Got told im just a barman and do not care. Pool is filthy and rooms dated with peeling wallpaper. 2 star at best and I'd avoid at all costs. Didn't try food or drink as barman was too rude!

DO NOT STAY HERE !!! WORST ''HOTEL'' EVER !!

2.0

I'm not one to leave reviews but due to how shocking this hotel was I had too. There is too much to write go I am going list the (few) positives and negatives below. Positives: Spacious room, freezer in the fridge Negatives: 1. Have to pay for aircon which is 10 euros a day for one unit or 15 for 2. We paid for 2 and they were both rubbish. One barely worked and we had to close the bedroom for the other to work. Such a scam 2. There was no full length mirror in any room? To see our full outfits we had to go down to the entrance when waiting for our taxi which was cheap because it was slightly distorted. They also close the whole reception area so some nights we couldnt even check. The arrow directing where to go when the entrance is locked also points the wrong way so we had to call for help just to get out 3. The breakfast.... absolute scam and it obvious the hotel and trying to cut costs and be as cheap as possible. We paid for breakfast and the first day we came down there was no coffee, a few stale pastries, and some dry cereal. I asked the lady working there wheres the food and she said due to a few guests having breakfast they did not make any and we could request it.. Ok, not ideal but we requested eggs, bacon and sausage. they gave us two of the saltiest fried eggs ever (my friends have egg shell in it), a hot dog sausage and two slices of turkey bacon. My friend asked for coffee as there was none when we arrived and as it wa past breakfast time they said its late but made her one anyways.... which is crazy as we arrived during breakfast time but the coffee had not been refilled. She afterwards decided to ask for an iced coffee and they say yes, then brought her a menu where she would need to pay... absolutely shocking considering the scraps they gave us for breakfast. This is the only day we ate breakfast and decided to skip it for the rest of the trip. the funny thing is, we can down one morning as we were getting a taxi and could smell food and i looked into the kitchen and could see the lady and another lady with a plate of food yet they were starving us! 4.. The cleaner... our room did not ONCE get a complete clean in the whole week we were there. We were provided fresh towels every other day? I had to basicslly ask the cleaner ten times to give us them on the fresh towel days, and when asking downstairs what the towel situation was, they said we have to pay if we want extra towels... even premier inn give free towels and this is meant to be a 'luxury' hotel. The cleaner considered moppping the floor, and giving fresh towels a clean of the room. We had two glasses in the sink from the start of the holiday to the end, and when i physically handed the cleaner the cups to be cleaned she put them BACK IN THE SINK??? She also tried to make me change the bathroom bin ourselves!! i said no you can come in. She also LIED to another staff member and said we would not let her into the room when we were constantly waiting for her so she could come and clean the room. WE THEN HAD TO CHANGE OUR OWN BEDDING! i have never experienced this in my life. The bedding was no once changed and i had started to get rashes on my skin as it is sensitive so we went down as the cleaner had once again not done her job, and they gave us bedsheets to do it ourselves... never in my life have i had to do this. we were too scared to see what the mattresses looked like so ended up putting the sheets over the dirty bedding. This all sounds fake but i have taken photos for reference. 5. The plates provided with the apartment were dirty and we were not provided any dish soap so we could not wash anything. 5. The hotel oveerall is so dirty and disgusting. There were ants all over the balcony table. There was clump of hair in the shower which stayed there and was not mine of my friends hair as we have blonde and light brown hair. There was a hair on the sink from when we arrived to when we left (which is how i knew the cleaner was not cleaning a thing!). When we had to change out own bedding we bedding we were provided has a stain on it! how lovely! 6. NO DUVET. they gave us some small sheets as covers? the coloured bedding you see in the photos was there but there was no chance we were using that on our skin as there is no chance those were washed considering the state of the room. we went to bed with no covers every night which is insane 7. Bedroom light was broke in the main area. There were barely any lights so it was so dim in the rooms and hard to get ready. due to the bad aircon we had to stay in the bedroom unless we would be sweating while getting ready, and share one mirror. 8. we paid for sea view but could barely see the sea. our view was a bunch of dirt and rubbish the the sea was on the side. they should have called it pool view 9. tourist tax was 10 euros a day. for some reason they charged us at the end of the trip and not the start like everyone else. so ontop of the aircon we paid a ridiclos amount of money for this horrible horrible hotel. i wish we spent a little bit extra and went somewhere else. we did explain all the above to the staff when leaving and they said we should have told them and apologised. i said we told one member about the cleaner and the cleaner lied, and we did not want to have to keep coming down for minor issues. i was there for my birthday and the last thing i want to do is keep going down to reception when OVERALL, DO NOT STAY HERE IF YOU WANT TO STAY IN A GOOD HOTEL!!!!! everything else about my holifay was great but the hotel completely ruined it!!!

Small friendly hotel

10.0

We arrived at 2am in the morning after a delay. The hotel was locked up but there was a number on the main door to ring. The owner promptly arrived and showed us to our room. It was a 2 roomed apartment with a sea view overlooking the pool. We were on the second floor and really heard very little noise. The pool area was small but served its purpose. A nice little bar that also served breakfast and lunch. The apartment had sufficient kitchen facilities. There was an airer on the balcony to dry your clothes. Beds comfortable. Supermarket across the road by using the underpass. ATM machine outside hotel. Bus stop to Hersonisis and bus stop to Malia close by. 5 minutes walk to beach. Eden beach bar does nice food and charges 8 euros for 2 beds and brolly. 10 minutes walk to nightlife in Stalis. Room tax 10 euro per night payable on arrival. Safe deposit box 2 euro per day. Air con 10 euros per day but we tried the first night without it and decided not to bother. Room 210 did not require it.

Chilled vibe and perfect stay!

10.0

We’ve booked again for next year! First time we’ve ever returned to the same hotel twice. We had a beautiful one bedroom apt with an amazing sea and pool view. The room was clean and very spacious, lacking a little on clothes storage in the living area but the teenagers lived out of their cases! Kitchen area a good size and actually has a fridge with a freezer that worked unlike many hotels I’ve stayed in previously! The only thing it was missing was a little kitchen welcome pack, as self catering it would make sense to have a little bottle of washing up liquid and a sponge but other than that, very well equipped. Cleaner were lovely who spoke with us every day. Family owned and you can tell how much they care for the place and their guests. George the barman was hilarious and very welcoming, and the lady who cooks in the kitchen was insanely good! The food was delicious, we were self catering but had breakfast and lunch a couple of times. Such a chilled hotel, no stress getting a sunbed at all. Nobody reserved beds, we went down at 10:30/11 some days and there was still availability. The pool looked quite small on the photos but it’s plenty big enough. It’s defo a perfect place for families with older children but if you’re used to large hotels with lots of entertainment for little ones, this probably wouldn’t suit you. We checked out around 11 and coach didn’t pick us up until 3pm so we also used the shower facilities which were the best I’ve used, clean, spacious and well equipped. The whole hotel and town are very chilled and relaxing which is why we’re returning next year. Can’t wait! Thank you Dias for an amazing two weeks, see you next year!

Good hotel with one slight niggle

8.0

A good hotel which is spotlessly clean. The pool area is nice, the bar area has a relaxed vibe. The staff are really helpful be it day or night and the food is excellent. Location wise it’s about a 10/15 minute walk to the centre of Stalis, there’s a great bar called cosmopolitan around the corner. The reason for 4/5 is upon arrival we were put in a room which wasn’t as described. We had booked a one bedroom apartment. What we got was an apartment with one bed in then a camp bed at the end of our double bed. Not suitable at all for a family of four with two teenage boys. When I spoke to the bar man he said speak to reception the next day which I did and we were promptly moved to another room which was what we had booked and was good. Our friends arrived after us and unfortunately got the same style room (again a family of four with two teenage boys). The problem was they couldn’t be moved for three days and they were only there for a week. If you had two small children the rooms were fine but having teenagers who need their own space it just wasn’t practical especially having a camp bed. Overall a really good hotel, the problem I’d have re booking would be if we got the same room we had upon arrival. If we could garuantee the larger one bedroom apartments this would be a no brainer to book as it has everything you need for a great holiday.