Deluxe King Room
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Shower
- Toilet
- Slippers
This double room features air conditioning, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Sheraton Hefei Xinzhan Hotel
★★★★★ 1666 North Tong Ling Road, Hefei, CN
9.1 guest rating· 48 reviews
The five stars
Sheraton Hefei Xinzhan Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness center, Swimming pool, Room service, Terrace and Sauna.
About this hotel
Luxurious Accommodation with Stunning Views
Indulgent Amenities
The Sheraton Hefei Xinzhan Hotel offers an indoor pool, a well-equipped business centre, and 3 stylish restaurants for a delightful dining experience. Free internet access ensures you stay connected throughout your stay.
Relaxation and Convenience
Unwind in tastefully decorated guestrooms featuring modern amenities like LCD TVs, minibars, and safety deposit boxes. Stay active in the fitness centre, pamper yourself with a massage, or explore the area with car rental services. Let our attentive staff take care of your needs with services like currency exchange and concierge assistance.
Culinary Delights and Leisure
Savor a variety of international, Japanese, and local dishes at our on-site restaurants, or enjoy a leisurely time at the Lobby Lounge. With picturesque views over Hefei Ecological Park, Sheraton Hefei Xinzhan Hotel promises a memorable stay.
Book now for an unforgettable experience at Sheraton Hefei Xinzhan Hotel.
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Deluxe Twin Room
Sleeps 2 · 45 m² · 2× Twin bed
- Desk
- Air conditioning
- Shower
- Toilet
- Slippers
This double room features air conditioning, an electric kettle and a flat-screen TV with cable channels. The unit offers 2 beds.
Hollywood Double Room
Sleeps 2 · 45 m² · Double bed
- Desk
- Air conditioning
- Shower
- Toilet
- Slippers
This double room features air conditioning, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Double Room
Sleeps 2 · 45 m² · Double bed
- Desk
- Air conditioning
- Shower
- Toilet
- Slippers
This double room features air conditioning, an electric kettle, a flat-screen TV with cable channels and garden views. The unit offers 1 bed.
Room, 2 Twin Beds, Park View
Sleeps 2 · 45 m² · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
<p><strong>2 Twin Beds</strong></p><p>484-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Electric kettle, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Transfer shower</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Club Room, 1 King Bed
Sleeps 2 · 45 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
<p><strong>1 King Bed</strong></p><p>484-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Electric kettle, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Transfer shower</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Room, 1 King Bed, Smoking
Sleeps 2 · 45 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
<p><strong>1 King Bed</strong></p><p>484-sq-foot soundproofed room with park and garden views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Electric kettle, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Transfer shower</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Club Room, 1 King Bed, Corner
Sleeps 2 · 65 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
<p><strong>1 King Bed</strong></p><p>700-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Electric kettle, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Transfer shower</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Room, 1 King Bed, Park View
Sleeps 2 · 45 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
<p><strong>1 King Bed</strong></p><p>484-sq-foot soundproofed room with park and garden views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Electric kettle, minibar (stocked with some free items), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Transfer shower</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Club Double Room
Sleeps 2 · 45 m² · Double bed
- Desk
- Air conditioning
- Shower
- Toilet
- Slippers
This double room features air conditioning, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Pool with view
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness center
- Free Parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Air conditioning
Show all 55 amenities
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Car hire
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Ironing service
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Themed dinner nights
Location
1666 North Tong Ling Road, Hefei, CN
- Check-in
- from 03:00 PM
- Check-out
- until 12:00 PM
What guests say9.148 reviews
+ Clean rooms+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.3
Location8.1
Room Quality7.8
Amenities7.2
Value for Money6.9
Breakfast was good. Employees are friendly
8.0We are rerun customers
− little noisy
Extortion
1.0− On check in at 1am (which was communicated in advance), staff who spoke no English insisted I pay up front for all guests (despite a credit card being on file). At the time I made the payment I suspected the amount I was charged was more than my original booking. After trying to explain this it become apparent I would not access my room whiteout payment being made. Later I checked what I was charged and it was more than double the cost of my original booking. When I spoke to reception they struggled to understand my complaint despite providing the original payment receipts. Further to this, upon check out I was presented a bill for the for the cost of my accommodation and asked to pay again. Only after having my local business partner speak to them was a refund provided. I understand there that the reception may not speak English, I do not understand why they charged my double the amount. I specifically stayed at a 'reputable' international hotel to avoid this issue.
Exceptional
10.0
good stay
8.0Convenient location (not sure if you're traveling by metro or bus) and well maintained facilities. There are smoking rooms, and I'm not sure how they're separated from non-smoking. I would the ventilation is 95% efficient. I noticed a hint there and here. It wasn't enough to bother me. I can't speak to breakfast since I didn't use it. Staff were generally quite helpful, providing excellent service--though during check out, one staff was noticeably overwhelmed and service reflected.
Exceptional
10.0
Hotels of Earth · questions
- Is Sheraton Hefei Xinzhan Hotel really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.