Double Room, Mountain View
Sleeps 3 · 26 m² · 3× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Safety deposit box
Mare Blue Hotel
★★★★★ Koutsounari, Ierapetra, Crete, 72200, Ierapetra, GR
8 guest rating· 32 reviews
About this hotel
Pamper yourself with a visit to the spa and enjoy 2 outdoor swimming pools and a complimentary water park. All-inclusive Mediterranean cuisine dining with 2 restaurants and 3 bars/lounges. Stay connected with complimentary Wi-Fi and enjoy recreational amenities like outdoor tennis courts. Business center, event spaces, and concierge services available. Book now for a relaxing stay at Mare Blue Hotel near beautiful beaches and archaeological sites.
Rooms & rates
Family Room, Mountain View
Sleeps 4 · 34 m² · 4× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Safety deposit box
Superior Room, Garden View
Sleeps 3 · 26 m² · 3× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Shower
Family Room, Garden View
Sleeps 4 · 34 m² · 4× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Safety deposit box
Family Room, Sea View
Sleeps 4 · 34 m² · 4× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Safety deposit box
Superior Room, Sea View
Sleeps 3 · 26 m² · 3× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Shower
Superior Room, Mountain View
Sleeps 3 · 26 m² · 3× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Shower
Double Room, Sea View
Sleeps 3 · 26 m² · 3× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Safety deposit box
Superior Family Room With Mountain View
Sleeps 4 · 34 m² · 4× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Shower
Superior Family Room With Sea View
Sleeps 4 · 34 m² · 4× Twin bed
- Air conditioning
- Furnished balcony or patio
- Private bathroom
- Free WiFi
- Shower
Amenities
- Free WiFi
- Billiards or pool table
- Outdoor pool - seasonal
- Pool sun loungers
- Pool umbrellas
- Conference space
- Full-service spa
- Fitness facilities
- Free self parking
- Free breakfast
- Free buffet breakfast
- Snack bar/deli
- Beach sun loungers
- Beach towels
Show all 53 amenities
- Beach umbrellas
- Beach volleyball on site
- Miniature golf on site
- Water skiing on site
- 24-hour front desk
- Safe-deposit box at front desk
- Airport transportation - pickup (surcharge)
- Arcade/game room
- Boat tours nearby
- Children's club
- Concierge service
- Conference center
- Designated smoking area
- Evening entertainment
- Free airport transportation
- Free water park access
- Garden
- Gift shops or newsstand
- Housekeeping on request
- Luggage storage
- Multilingual staff
- Outdoor entertainment area
- Outdoor furniture
- Parasailing on site
- Personal motorized watercraft on site
- Playground on site
- Porter/bellhop
- Reception hall
- Rowing or canoeing on site
- Shopping on site
- Table tennis
- Television in common areas
- Terrace
- Tours/ticket assistance
- Volleyball on site
- Walkway to water
- Water sports equipment
- Waterslide
- Wheelchair accessible
Location
Koutsounari, Ierapetra, Crete, 72200, Ierapetra, GR
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say832 reviews
+ Great location+ Friendly staff+ Varied activities− No blankets in room− Food options for dietary restrictions− Distance from amenities
Cleanliness8.1
Service8.6
Location7.6
Room Quality8.0
Amenities8.1
Value for Money8.0
Guest review
7.0Θέση
Guest review
3.0Nothing
− We were disappointed with our stay and, in our opinion, this hotel does not meet the standards expected of a 5-star property. The hotel is very old and needs a complete renovation. Apart from the bathrooms, which appear to have been refurbished, the rest of the facilities are outdated. The overall architecture is also old, with many stairs throughout the property, making it less convenient for families with children . The main restaurant also only offers indoor seating. We stayed in a Family Room, but there was only one air-conditioning unit for the entire room. The second sleeping area had no air conditioning, only a fan that pushed cool air from the first room. This is not what we expected from a family room. We traveled with two children (6½ and 12½ years old). Our younger son was not allowed to use one of the water slides, despite meeting the required height. At another proper water park during our trip, he was allowed to use all the slides without any issues. The biggest disappointment was the behavior of the French animation team. Our younger son, who is bilingual and speaks also English, tried several times to participate in the group activities. Instead of welcoming him, they excluded him and sent him away in an unfriendly manner. On another occasion, he tried to take an orange juice from a refreshment stand run by the animation team, and they refused him and pushed him away. This happened in an all-inclusive resort and was completely unacceptable. We immediately reported these incidents to the reception. We were told that the animation team belongs to the French tour operator and not to the hotel. When I asked for the hotel’s own position, the staff agreed that our complaint was justified, but no action was taken. The food was another major disappointment. It was far below the standard expected from a 5-star hotel and reminded us more of a budget 2- or 3-star resort. The quality, variety, and overall dining experience were not what we expected.
Guest review
10.0Excellente for families. Many pools, a lot of activities, buffet is great, food is delicious.nl nice view from our room. Very spacious rooms, beds are great.
Guest review
7.0Η ΠΑΡΑΛΙΑ
− ΤΟ ΦΑΓΗΤΟ
Good to know
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to October.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Children and extra beds
No rollaway/extra beds available
›General
Gloves are available to guests
›Covid
Property follows sanitization practices of COVID-19 Guidelines (WHO)
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Masks are available to guests
›Accessibility
No elevators
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›General
Temperature checks are available to guests
›General
Property is cleaned with disinfectant
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›General
Protective clothing is available to guests
›General
Property follows regional sanitization guidelines Health First (Greece)
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›General
Shield between guests and staff in main contact areas