Royalton Hotel

Deny any booking

2.0

I made a booking through Hotels.com and had the confirmation with me but they say that they have no such booking. Because I had no where to go, I had to book another room at prime rate

Guest review

2.0

Very bad And horrible Even air condition did not work

too noise at hotel, useless

2.0

hi, i had flight in morning and went to sleep at night but due to club noise all night , i could not sleep, i called reception at 1.50am in morning and complaint , they said ok will sort out. i could not sleep, very noise at hotel, not recommeded at all

Guest review

2.0

We are disappointed with the service we received from this hotel. There was little running water in our bathroom so we had difficulty using the shower. The room was not cleaned on any of the days. The daytime staff at the counter were incredibly rude and we would always see them arguing with other customers. When we were checking out, they argued with us over a small stain on the corner of one of our used towels. This stain came from the hair dye on my husband's hair. I admit this stain was our fault but the way they behaved was unacceptable. They made us pay and were very unprofessional and rude. We have experience staying in many hotels all over the world under Expedia, but never have we received such poor service and many hotels have overlooked these sort of stains which come out in the laundry wash anyway - that is the whole point of a laundry service. Although the night staff at the counter were polite, overall we would not recommend this hotel to anyone.

Guest review

6.0

Die Zimmer sind stark renovierungsbedürftig...das Bad ist eine Katastrophe...das Personal ist nett und zuvorkommend, hilfsbereit...das Hotel hat eine gute Ausgangslage...

Guest review

8.0

I regret to state that I have sent two emails to you none is responded.