Master Suite Doble
Sleeps 2 · 46 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Telephone
- Hair dryer
El Santuario Resort & Spa
★★★★★ Carterera a Colorines Km 4.5, Valle de Bravo, MX
9 guest rating· 374 reviews
The five stars
El Santuario Resort & Spa holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Room service, Terrace, Spa/wellness center and Valet parking.
Guests score it 9.0/10 across 374 reviews.
About this hotel
Luxurious Suites with Private Pools
Indulge in the ultimate luxury experience at El Santuario Resort & Spa, where each suite comes with its own private pool, offering breathtaking views of Valle de Bravo Lake.
Well-Equipped Spa and Sailing Club
Unwind and rejuvenate at our well-equipped spa, complete with steam baths, a variety of treatments, and yoga classes overlooking the picturesque Lake Valle de Bravo. For the adventurous souls, our sailing club offers exciting experiences on the water.
Tranquil Gardens and Mexican Cuisine
Explore our peaceful gardens, patio areas, and ponds, perfect for a leisurely stroll or quiet relaxation. Treat your taste buds at La Vista Restaurant, where you can savor a selection of authentic Mexican dishes amidst the beautiful surroundings.
Experience luxury and serenity at El Santuario Resort & Spa. Book your stay now for an unforgettable retreat.
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Rooms & rates
City Studio Suite
Sleeps 2 · 26 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Telephone
Suite Lago
Sleeps 2 · 23 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Telephone
Junior Room, Mountain View
Sleeps 2 · 40 m² · Queen Bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Bathtub grab bar
- Accessible bathtub
Basic Studio Suite
Sleeps 2 · 25 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Telephone
Master Suite King
Sleeps 2 · King bed, Sofa bed
- Laptop-friendly workspace
- Private bathroom
- Telephone
- Hair dryer
- Wardrobe or closet
Two Bedroom Family Suite
Sleeps 4 · 135 m² · 2× King bed
- Desk
- Private bathroom
- Telephone
- Hair dryer
- Wardrobe or closet
Two Bedroom Family Villa
Sleeps 4 · 149 m² · 2× King bed
- Laptop-friendly workspace
- Private bathroom
- Kitchen
- Telephone
- Hair dryer
Deluxe Twin Room
Sleeps 2 · 23 m² · 2× Twin bed
Junior Suite, Mountain View
Sleeps 2 · 40 m² · Queen Bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Telephone
- Hair dryer
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Free Parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
Show all 74 amenities
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- Chapel/shrine
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Electric vehicle charging station
- Emergency cord in bathroom
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lower bathroom sink
- Massage services
- Meeting/banquet facilities
- Outdoor fireplace
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Tennis court
- Tennis equipment
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Water sport facilities on site
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
Carterera a Colorines Km 4.5, Valle de Bravo, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9374 reviews
+ Beautiful views+ Friendly staff− High prices− Cleanliness issues
Cleanliness8.0
Service10.0
Location9.5
Room Quality9.0
Amenities9.0
Value for Money7.5
Guest review
8.0La ubicación
− Instalaciones viejas, descuidadas, calidad del spa bajo muchísimo, que mal que haya decaído tanto.
Guest review
10.0Instalaciones increíbles y trato único
Guest review
10.0las piscinas no estan climatizadas por lo que el agua no se disfruta tanto
Placentera
10.0El lugar es bonito nos, son super atentos todo el personal. Las actividades me gustaron mucho
− Las albercas estaban en remodelación y no pudimos estar en la alberca que justo mas nos gusto
Needs a makeover unfortunately.. the view is still amazing though
6.0The location was great and I can tell that in the past it probably was awesome.. but it needs work. The service was pretty good but maybe not quite up to what it should be. Worth checking out for the view of the lake and the very cool architecture but unless you're getting a discount on the room it may not be worth the price.
¡Excelente espacio, llama a la relajación y disfrutar y valorar la naturaleza!
9.0el paisaje es formidable y sus vistas desde cualquier punto inmejorable!!
− aprovechar todas instalaciones que tiene el hotel; tiene mucho potencial!
Hotels of Earth · questions
- Is El Santuario Resort & Spa really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that if you add breakfast to your reservation, It will include: eggs or hotcakes, fruit, orange juicy, coffee or tea and 2 pieces of bread. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.
›Groups
No special conditions apply for groups.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for MXN 1,250 per person per night when using an existing bed.
People 12 years old and over stay for MXN 1,400 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.