Studio Residence
Sleeps 2 · 35 m²
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
MainStay Suites Mackay
★★★★ 38 Macalister Street, Mackay, AU
8.9 guest rating· 251 reviews
About this hotel
Luxurious Accommodation with Spectacular Views
Outdoor Pool and Rooftop Garden
Enjoy a refreshing swim in our outdoor pool or relax in our rooftop garden with BBQ facilities, offering stunning views of Mackay.
Convenient Location
Situated just minutes away from Mackay Harbour, Pioneer River, and entertainment venues, Aligned Corporate Residences Mackay provides the perfect base for exploring the city.
Personalized Service and Amenities
From fully equipped kitchenettes to a helpful tour desk, we ensure a comfortable stay. Plus, the option to charge meals to your room adds an extra level of convenience.
Experience the best of Mackay at Aligned Corporate Residences. Book your stay now!
Rooms & rates
Two-Bedroom Residence
Sleeps 5 · 80 m² · Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchen
Room, 1 King Bed, Non Smoking (Efficiency)
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Room, Multiple Beds, Accessible, Non Smoking (Efficiency)
Sleeps 4 · 2× King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Suite, Multiple Beds, Non Smoking (Efficiency)
Sleeps 4 · 2× King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Suite, 1 King Bed, Non Smoking (Efficiency)
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Two Bedroom Interconnecting Accessible Residence
Sleeps 4 · 80 m² · 2× Extra-large double bed (Super-king size)
One Bedroom Residence
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
Two Bedroom Residence
Sleeps 4 · 80 m² · 2× Extra-large double bed (Super-king size)
Amenities
- Free WiFi
- Fence around pool
- Outdoor pool
- Salt-water pool
- Swimming pool
- Accessible parking
- Private parking
- Restaurant
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
Show all 63 amenities
- Access to health care professionals
- BBQ facilities
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
Location
38 Macalister Street, Mackay, AU
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say8.9251 reviews
+ Friendly staff+ Great location+ Pet friendly− Cleanliness issues in bathrooms− Price considered high for amenities
Cleanliness8.1
Service9.5
Location9.6
Room Quality8.5
Amenities8.6
Value for Money8.5
Spacious, clean with all amenities needed for a comfortable, relaxing stay.
10.0Great location, clean and spacious.
− More pillows for the bed.
N/A
10.0Neat and tidy
− Nothing
Average
6.0Location
− Cost overall, particully car parking added
Good to know
Please note that there is a 1.5% charge when you pay with an American Express or Diners Club credit card.
Please note housekeeping service is not included on Sundays or Public Holidays.
Effective 01 July 2026
A $5.00 booking fee shall be applied to all bookings.
This small fee helps us process your reservation smoothly and continue delivering the personalized, seamless service you expect from our team at MainStay Suites.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Parking
Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for AUD 55 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.