Villa Coolum♡

Quiet and near beach

6.0

Not quite what we expected but on reflection suited us as we have a daughter with a disability and she was able to be herself which is a little noisy and rambunctious. Easy going and no intrusion.

Great location! Awesome views

10.0

We had a great time & so convenient to walk to beach, boardwalk, hike. Michelle (one of the owners) was so nice and very helpful when my son got a splinter stuck :) highly recommend :)

Beautiful view

10.0

Great old world deck. Great relax - don’t loose that view

Nice close to the beach

10.0

Was very relaxing. It rained the whole time but was absolutely amazing.

No elevator

2.0

Upon arrival we could not contact reception. When someone finally came to to fort Knox type security gate we arranged and paid for parking (was not told about paid parking on booking ). Commented to reception how many stairs there was just to get into reception desk. Nothing more was said by reception so we park car under building and remove bags and proceeded to look for a lift but none. So decided to leave bags at car and once again proceed up 2 flights of stairs when we were confronted by yet more stairs. At this point my wife who has lower body Parkinson's was exhausted and simply couldn't tackle the last 2 flights of stairs. I proceeded to the unit to find air-conditioning busted and a cheep mobile unit in the middle of the lounge with a flexi hose out to the balcony so if you wanted AC you couldn't close the door. Contacted reception again took far to long to respond we were told that there were no ground floor units available and refunded our parking fee with the assurance that there would be no cost as the unit wasn't what was suitable for our needs. But sure enough 3 days later they took the full fee out of our credit card. This was booked through wot if we will never use either of these places again. Still fighting to get our money back. We fully understand the cancelation policy but if the room is not fit for requirements its a bit sad.

Nice view, basic room

6.0

Stayed overnight, hotel is in a lovely spot on the hill with a nice view. Very disappointed in the cleanliness of the room though. Floor was very dusty and my feet were filthy after walking around for a few minutes. Microwave was dirty, as was freezer, kitchen sink, shower and drawers in the bathroom. No bedside tables/lamps either. Was ok for a night. A few little improvements could make this room much more comfortable.