The Guesthouse - Hostel♡

Guest review

4.0

i called the property to confirm my booking and the voice message stated that they where closed dur to Covid and i lost my money.. No one bothered to confirm anything and i am very annoyed

Guest review

8.0

I liked the offer to stay in the common room and kitchen after I had checked out. There was a severe heatwave at the time. I was grateful for this. Also, I found the accommodation clean although basic with aircon and TV, free WiFi and the bed was comfortable. New pillows would be good.

A lovely place to stay

10.0

Guesthouse Hostel is remarkably a very good hostel and commendable to all travelers who are need a low cost accommodation but will meet their needs. All the staff are very accommodating, helpful and efficient. the site is within walking distance to points of interest. The hostel creates an atmosphere of family and community. There is a free dinners, Chile con carne Monday night and Pizza Weds. What a place. Highly recommended

Guest review

8.0

Good value for money. Clean rooms and friendly staff.

Guest review

10.0

THE LOCATION AND THE KITCHEN AND THE MEALS BEANS AND RICE CHILI AND THE ICE CREAM

Guest review

2.0

Having just travelled through South America I was looking forward to an Australian quality hostel. I booked a private room which is separate to the main building. It was so bad that I cancelled my remaining two nights stay. Firstly there was no towel in the room & the bed wasn’t made. Apparently towels are ‘for hire’ so I had to cross the four lane busy road back to the main hostel to get one. Secondly, the electronic security key would not work when I got back late at night (11pm). Again, I had to walk across the four lane busy road, in the rain, and phone the after hours emergency numbers to get a new room key programmed. This ordeal took about an hour. Thirdly, there was no hot water the next morning in any of the showers. Again, I was asked to cross the busy four lane road and use the showers in the backpackers. I could see that the hot water service may not be repaired quickly and if had enough of these third world standards so I asked for my money back and checked out. The angry British girl in the front desk tried to refuse a full refund saying it was ‘against policy’. I told her it wasn’t a cancelation due to change of mind, it was due to dissatisfaction. She was unbelievably rude and hostile and reluctantly refunded some (not all) of my subsequent prepaid nights. I’ve travelled to all corners of the globe - from Kampala in Uganda to San Pedro Chile In the Atacama Desert. This is the worst hostel I’ve stayed in.