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Hotels of Earth

Quest Mackay on Gordon

★★★★★ 27 Gordon Street, Mackay, AU

9 guest rating· 1826 reviews

The five stars

Quest Mackay on Gordon holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Swimming pool, Terrace, Outdoor pool, Sun terrace and Pool with view.

Guests score it 9.0/10 across 1826 reviews.

About this hotel

River & City Views from Private Balcony

Enjoy stunning views of the Pioneer River or the city from your own private balcony at Quest Mackay on Gordon.

Convenient Location

Located within walking distance to the Mackay Entertainment & Convention Centre and the Bluewater Lagoon, Quest Mackay offers easy access to key attractions in the area.

Modern Amenities & Services

Relax in air-conditioned apartments equipped with an iPod docking station and a flat-screen TV. With kitchenettes or kitchens in each apartment, along with an outdoor pool, fitness centre, BBQ area, and business facilities, Quest Mackay ensures a comfortable and convenient stay.

Book your stay at Quest Mackay on Gordon for a memorable experience!

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Rooms & rates

One-Bedroom Apartment

Sleeps 2 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchen

Studio Executive

Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

One Bedroom Executive Apartment

Sleeps 2 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchen

Two-Bedroom Apartment

Sleeps 4 · 80 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchen

Two Bedroom Executive Suite

Sleeps 4 · 80 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchen

Studio Apartment

Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Apartment - Disability Access

Sleeps 2 · 60 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchen

Amenities

  • Free WiFi
  • Outdoor pool
  • Pool with view
  • Swimming pool
  • Accessible parking
  • Private parking
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • BBQ facilities
  • Cashless payment available
  • CCTV in common areas
Show all 55 amenities
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Grocery deliveries
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Toilet with grab rails
  • Vending machine - drinks
  • Vending machine - snacks
  • Wheelchair accessible

Location

© OpenStreetMap contributors

27 Gordon Street, Mackay, AU

Check-in
from 02:00 PM to 10:00 PM
Check-out
until 10:00 AM

What guests say91826 reviews

+ Great location+ Friendly staff+ Spacious and comfortable roomsCleanliness issuesParking feesMaintenance required in pool area
Cleanliness7.8
Service9.8
Location9.8
Room Quality9.3
Amenities8.8
Value for Money8.8

Guest review

9.0

Great location, handy to walks, shops etc. Staff were lovely, and the room was clean and comfortable. Would definitely stay here again, when in Mackay.

Everything was great. if you are after a view, then our room did not have it. The view was over the back of the shopping Center and carpark so not very exciting. But that did not worry us.

Maree · AU · 2026-07-25

Was great

10.0

Everything

N/a

Norman · AU · 2026-07-24

Guest review

10.0

I did not have breakfast. But I am happy with what was in the room I did not know if there was a kitchen or restaurant in hotel

The underground parking was hard to park at . The tyres were screeching. The path was too narrow to drive

Sravya · AU · 2026-07-18

Guest review

10.0

Luxe feel

Beaumont · AU · 2026-07-18

Hotels of Earth · questions

Is Quest Mackay on Gordon really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note housekeeping service is not included on Sundays or Public Holidays.

Credit cards surcharge up to 2.5% applies

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.