Shenbaga Hotel and Convention Centre♡

Missing of An expensive product

2.0

It was one of the worst experience in this hotel, I forgot my two expensive stuff in the hotel and when I tried calling the staff that too n number of times they gave me the less value from two products… be careful guys with your stuff specially in SHENbAGA HOtel PONDICHERY

Leisure travel with family

8.0

Good rooms.........!!!!!!!!!!! Location nice.......!!!!!!!!!! Great break fast.......!!!!!!!!!! Good ambience.......!!!!!!!!!! Enjoyed our stay...... But the pool was not operational as we were travelling with kids so had booked this hotel primary for leisure

Comfortable Stay with a Few Improvements Needed

6.0

had a good check-in experience, which was smooth and hassle-free. To my surprise, there was no buffet for lunch/dinner, but the hotel itself looks well-maintained despite being an older property. The room service was prompt, though the food was a bit oily (but manageable). The AC worked well, ensuring a comfortable stay. However, the cot needs attention, as it made noise while sleeping. The breakfast buffet was great, offering a good variety. Overall, it was a pleasant stay with minor areas for improvement, especially the bedding quality. Would consider staying again.

Médiocre

4.0

L'hôtel est juste beau à voir sur les photos car en réalité, il manque de propreté et surtout les photos sont très bien retouchées, attention. Le personnel n'est pas respectueux envers la clientèle, ils peuvent vous faire attendre 30min pour avoir une fourchette ou un verre de jus. Dans les chambres, la propreté est à désirer et le personnel est très lent lorsque vous les sollicitez. le comble : la piscine est dangereuse, surtout si vous avez des enfants. le carrelage de la piscine est cassé et peut blesser gravement vos enfants, ce qui a été le cas pour ma fille qui s'est ouvert le pied à en beaucoup saigner. Aucun dédommagement ni aucune action de la part du management resté béat face à cette situation, ils n'avaient même pas de trousse de secours et le comble, ils vous demandent si vous n'avez rien apporté avec vous pendant votre voyage ! Le tarif ne vaut pas le service rendu, si tant est qu'il vous soit rendu un quelconque service. La qualité n'y est pas. Très déçus de notre investissement.

Nice Hotel in Pondicherry

8.0

Stayed here on an Intrepid Travel Tour of South India. Very pleasant hotel in good location. Good room and Bathroom with views. Reception area quite grand with glass fronted lifts. Nice food with good choice for Dinner and Breakfast. Very friendly staff. Would stay again.

Mouldy smell room

2.0

Stinking damp room, with a very thin and very hard mattress, bathroom with black mould everywhere, toilet leaking all over the floor with every flush, absolutely gross! Definitely nowhere near 4 star as advertised, there must st he many better places to stay