Duplex Suite
Sleeps 4 · 1 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Best Western Plus Crystal, Hotel,Bar & Spa
★★★★ 5 rue Chanzy, Nancy, FR
8.6 guest rating· 1972 reviews
About this hotel
Luxurious Amenities
The Best Western Plus Crystal, Hotel, Bar & Spa boasts a swimming pool, sauna, hammam, and a rooftop cocktail bar, offering guests the ultimate relaxation experience.
Convenient Location
Situated in central Nancy, a short stroll from iconic landmarks such as Nancy Cathedral, Place Stanislas, and the Opéra National de Lorraine, guests can easily immerse themselves in the city's rich culture and history.
Comfort and Convenience
With air-conditioned rooms featuring modern amenities like free WiFi, satellite TV, and private bathrooms, along with services such as a business center and dry cleaning, guests are ensured a comfortable and hassle-free stay.
Ready to experience luxury and convenience in the heart of Nancy? Book your stay at the Best Western Plus Crystal, Hotel, Bar & Spa now!
Rooms & rates
Deluxe Family King Room with Sofa Bed
Sleeps 4 · 1 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Standard Double Room - Small Room
Sleeps 2 · 1 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
Sleeps 4 · 50 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Junior Suite, 1 King Bed, Non Smoking (with Sofabed)
Sleeps 4 · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Coffee/tea maker
Deluxe King Room with Sofa Bed
Sleeps 3 · 1 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Room
Sleeps 2 · 1 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Double Room
Sleeps 2 · 1 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Prestige Suite
Sleeps 4 · 1 m² · Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Plunge pool
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness center
- Fitness facilities
- Breakfast in the room
- Breakfast takeaway containers
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
Show all 74 amenities
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Bike tours
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Toilet with grab rails
- Visual aids: Braille
- Walking tours
- Wheelchair accessible
- Wine/champagne
Location
5 rue Chanzy, Nancy, FR
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.61972 reviews
+ beautiful hotel+ good location+ friendly staff+ excellent breakfast− uncomfortable mattress− spa booking issues− no parking
Cleanliness8.3
Service9.0
Location9.0
Room Quality8.5
Amenities8.5
Value for Money8.5
Quoi de plus pour être heureux?
10.0Accueille la disponibilité du personnel, la gentillesse et surtout l'aide apportée au-delà de leur travail, de bons conseils et extrêmement bien attentionné. Je recommande vivement. L'établissement aussi bien par rapport à l'emplacement que ces équipements, que la beauté des lieux et surtout la disponibilité, le professionnalisme et la gentillesse du personnel. Bravo, bravo! Bravo et le spa et les massages exceptionnels. Je recommande vivement. Ne serait-ce que pour quelques unités histoire de vos ressourcer entre deux rendez-vous
− Au petit déjeuner, faire la file pour le café c'est extrêmement désagréable et bon. Il y avait beaucoup de monde et que deux machines
Parfait stop pour visite de la ville
9.0Très bon accueil : chambre propre, confortable et calme. 50’ de spa dans un espace très agréable !
− Rien
Guest review
8.0L acceuil et le charme de cet établissement
− Il faut réserver un créneau au spa
Good to know
Children under 16 years of age are not allowed to use the sauna or the hammam.
Children under 12 years of age can use the pool, sauna, or hammam only from 10:00 to noon on Monday and from 08:00 to 09:30 on Tuesday to Sunday.
The spa is a place of rest and relaxation. Parents must discipline their children to respect the tranquillity of the place, under pain of exclusion.
Use of the spa is limited to 50 minutes per person per night, by reservation only for your time slot at Le Spa du Crystal via our e-Concierge App.
The spa is not very busy on weekdays; therefore, please note that for ecological and economical reasons, the sauna and hammam are only available from 16:00 to 20:00 from Monday to Thursday and from 16:00 to 22:00 on Friday. The schedule will be normal on weekends, public holidays, or school holidays.
›Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
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›Pets
Pets are allowed. Charges may be applicable.