Two-Bedroom Executive Apartment
Sleeps 5 · 100 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Ascott Waterplace Surabaya
★★★★★ Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Surabaya, ID
9.1 guest rating· 210 reviews
About this hotel
Luxurious Amenities
Ascott Waterplace Surabaya offers a luxurious stay with an outdoor swimming pool and a complimentary gym for guests. The fully furnished apartments provide a comfortable living space with modern amenities including a flat-screen TV, DVD player, and a fully equipped kitchen.
Convenient Location
Located in front of Pakuwon Trade Center, guests have easy access to convention halls, department stores, and dining options. Additionally, the apartment is just a short drive away from popular attractions such as Ciputra World Surabaya, Ciputra Golf Club & Hotel, Plaza Tunjungan, and Surabaya Zoo.
Exceptional Services
Guests can enjoy a hassle-free stay with services like laundry, dry cleaning, and ironing. The staff is dedicated to providing top-notch hospitality, including arranging airport transfers and offering in-room dining. With free parking for drivers, Ascott Waterplace Surabaya ensures a convenient and enjoyable experience for all guests.
Book your stay at Ascott Waterplace Surabaya now for a memorable and relaxing getaway.
Rooms & rates
Three-Bedroom Executive Apartment
Sleeps 6 · 113 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
One-Bedroom Penthouse
Sleeps 3 · 112 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
One-Bedroom Deluxe Apartment
Sleeps 3 · 46 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
One-Bedroom Executive Apartment
Sleeps 3 · 53 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Two-Bedroom Deluxe Apartment
Sleeps 5 · 90 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- WiFi available
- Outdoor pool
- Swimming pool
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Parking garage
- Private parking
- Breakfast takeaway containers
- Restaurant
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
Show all 66 amenities
- Golf course
- 24-hour front desk
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Grocery deliveries
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Indoor play area
- Invoice provided
- Ironing service
- Key card access
- Kids' club
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Water park
- Water slide
Location
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Surabaya, ID
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.1210 reviews
+ Convenient location+ Friendly staff− Cleanliness issues− Need for room updates
Cleanliness8.4
Service9.3
Location9.9
Room Quality8.8
Amenities8.8
Value for Money9.3
It was a pleasant and value for money stay. Will choose the same place when I come back to Surabaya again.
9.0The location was excellent, easily accessible just across the road. The unit was spacious and comfortable for 3. And it was well equipped with amenities.
− In general, the cleanliness of the place is acceptable but can be more thorough in some areas.
Guest review
10.0We liked everything about this place. The apartement very cleaned and spacious enough to accomodated a family with toddler . Receptionist very welcome and helpful.
− None
Guest review
9.0We had a great stay at Ascott Waterplace Surabaya. The location was convenient, the staff were friendly and helpful, and the restaurant offered a pleasant dining experience. Both check‑in and check‑out were smooth, making the whole stay comfortable from start to finish.Overall, a wonderful experience — highly recommended.
Súper hotel
9.0Het hotel zelf De kamers met zelf een wasmachine. Het personeel is súper aardig en behulpzaam Het ontbijt is geweldig Ligt t.o een geweldig groot winkelcentrum
− Niets
Great hotel with some minor limitations
8.0Very spacious rooms, comfortable and quiet
− Lobby is not air conditioned and is really hot especially in the afternoon. Water doesn’t drain well in the shower, the AC in the room is cold and unresponsive to any manual changing. TV in the bedroom maximum volume is set to a level that can barely be heard.
Good to know
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Free private parking is possible on site (reservation is needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 6 years old and over stay for Rp 588,235 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.