Chaokoh Phi Phi Hotel & Resort♡

Guest review

10.0

Great and very clean hotel. Very friendly and helpful staff.

Only fleecing tourist of money

2.0

They are just trying to find ways to fleece the tourists. They tell you that check out time is 11.00 am and you are surprised because check in is like all other hotels- 2.00 pm but check out is earlier. Why?? Because no morning activity in phi phi island finishes by 11 so u are bound to get late and if u check out at 12- they will forcefully and very rudely keep the 500 bhat cash security deposit they forced you to pay (even though u have paid for room by credit card and all international hotels just pre-authorise the card as security). They are just making sure that they earn 500 bhats more from you. Why not increase your room rent only by 500 bhat and have a normal check out time- coz no one will pay extra for rooms where the towels are old and smelly- right!!!! Only good part- all the bell boys are very helpful and courteous. But the ladies at reception- sweet and smiling when u come in, but when u check out and they don’t want to return your deposit- so so rude. When we were leaving for our activity in the morning- we surrendered one room (we had booked 2), told them luggage is lying packed in second room, we will just pick it when we come back. She said- check out is at 11, I said- I understand and we will be back as soon as activity finishes. No mention that an extra 500 bhat will be deducted if you are even half an hour late. On returning- they simply do not return the deposit and say that this is mentioned in the paper u signed when u checked in (well, when we checked in at 6.00 pm previous day, it was raining cats and dogs and we and our whole luggage was drenched and we were so cold and worried about the kids getting into the room fast- so excuse me if we did not read each and every word of that stupid paper u made us sign 😡). Left with a “bad taste in the mouth” feeling. This was the only place in our whole Thailand trip- which gave us that feeling.

Guest review

6.0

The property is in a great location, very close to shops and the main pier. The room is decent but allows a lot of mosquitos to come in some how. The shower has no hot water and the drainage in the shower is terrible. There lobby is open to the outdoor which gets hot and humid checking in or out. It’s an ok property but I’d tried a different place before coming back. The mosquitos are a huge problem.

Guest review

8.0

Great location. Lots of dining and shopping near by. Only a short walk to the pier.

Guest review

8.0

N/a

Very good

8.0

The staff and the location.

− Their construction work was going on which was a bit hassle.