LiA Hotel♡

Guest review

1.0

I went to check if my reservation was cancelled, the lady at the front said she doesn’t see my reservation. Also I requested a free cancel and havnt heard back.

− Could be lying that she doesn’t see my reservation so they can charge my card

Don’t go.

3.0

Bed was comfortable

− The room booked had a picture of a kitchen; no kitchen, no breakfast, refrig was Warm, sheet was stained, front desk was rude and when asked to talk to manager…. No one was available. Also ice machine broken.

Disgusting place

1.0

The room was dusty they were stains on the sheets pillows . I had to make them change everything. I was very uncomfortable Hair on the towels I would never use that motel ever 🤮🤮🤮🤮

− The room was dusty stains all over the be3

SCAMMERS!!

1.0

The room and cleaners in itself was great BUT

− There was a HUGE issue with the male staff there not knowing about a charge on my account from there exact hotel and he himself couldn't even explain where it was coming from. He advised me to call my bank and I did. When calling my bank I let them know of such charges and that the staff could not explain where that charge was coming from apart from the hotel and deposit staying there was an extra $50 charge that I was unaware of. When going to the front desk again to notify the staff member that had told me to call my bank he didn't really like that my bank in fact let him know that there was such charge on my account and he let him know that if the charge didn't come off and investigation would be started for a dispute He then told me to wait a day or two to see if the charges went through or not because he personally couldn't do anything about it which was odd because he was the supposed manager. waited later that night and I did in fact see that the charge was taken out of my account apart from the hotel state I went through the reviews I truly dislike that I didn't go through the reviews and I usually do and I seen that I was not the only one that has been going through this of anonymous charges that they cannot even explain themselves to me this is very very shady business because of the fact that we give these people are trusted information when it comes to our credit cards our name and IDs and they are doing some sort of shady business without our knowledge. I don't understand how booking.com still has this hotel listed as a service provider for hotels I would never in my life recommend this hotel to anyone as it being my first experience here it was terrible BOOKING PLEASE DO SOMETHING ABOUT THIS AND INVESTIGATE INTO THEIR REVIEWS. I AM NOT THE ONLY ONE WITH SUCH CHARGERS FROM THE HOTEL AND THEY TRY TO HAVE A SORRY EXCUSE AS TO WHY THEY HAVE SUCH CHARGE!