Hotel Regina Giovanna

Guest review

7.0

Room was ok

Todo muy bien.

10.0

La verdad que la ubicación estaba muy bien, cerca de la terminal de buses y con parada justo enfrente. Todo muy limpio y las instalaciones algo antiguas pero bien.

− Todo estaba perfecto.

Centralt beliggenhed.

8.0

Central beliggenhed tæt på seværdigheder og metro. Rolig, til trist for beliggenhed på trafikeret vej.

− Der er ikke vandtryk på bruseren, så det er nærmest umuligt at skylle shampoo ud af håret. Stikkontakt ved seng hænger ud af væggen.

Good location for most things but get a clear map of the location once checked in at the Golden Tulip.

7.0

Location once we actually found it. Info on how to find the “hotel” after we found the building was lacking

− We booked a twin room, had to ask housekeeping to remake the room on both occasions we checked in into a twin as it was made up as double. No cups in the room other than the tiny espresso cups and a dodgy hairdryer.

Guest review

9.0

Staff gentile e disponibile. Si sono impegnati per permettere check in anticipato e ci hanno consentito di lasciare i bagagli il giorno del check out. La struttura non è nuovissima, ma pulita e in ottima posizione.

Don’t stay here, and don’t trust the photos.

2.0

The bus stop was nearby, and the hotel was close to the train station.

− I understand that three-star standards can vary significantly between cities and countries, but in our experience, this room was nowhere near what we would expect from a three-star hotel. The cleanliness was disappointing, the rooms had very poor sound insulation, and several fixtures and materials were in very poor condition. For example, there was no drain plug in the bathroom sink, and the bidet drain was almost completely damaged. As we used the hand towels, they were gradually removed and not replaced, meaning that on our last day we had to use the bidet towels instead. The photos on Booking.com are also misleading. The room we were given did not look like the rooms shown in the listing, which is particularly frustrating when booking a hotel based on its photos. We will be adding photos and videos to this review to show the actual condition of the room and building. The building itself is shared with other businesses, and the hotel rooms are located on the second floor. The common areas were extremely dirty, with broken windows and an overall unpleasant atmosphere. Another major inconvenience was having to go to a completely different hotel to check in. This made the arrival unnecessarily complicated, especially when travelling by taxi, as we had to manage transportation between two different locations. Overall, this was a very disappointing experience, and I would not recommend this hotel. The condition of the room, the misleading photos, the cleanliness issues, and the inconvenient check-in process were far below what we expected.