Grand Summit Hotel at Attitash♡

Pretty good place to stay!

8.0

− Kids running around the halls at very early hours. I hear them at 6:30 am, my son in another room said they started at around 4:00 am

Beautiful location with comfortable rooms for family of four with teenagers. Close to nature trails, cog railway and Dia

8.0

Private and not too busy, clean rooms and friendly, helpful staff.

− The jacuzzi needs updating/overhaul.

We stayed with two other families and had ourselves a time. We felt welcomed and at home.

9.0

Our room was a standard room, more than enough room for 4 people comfortably. The balcony was a bonus. Breakfast at the Black Diamond Provisions was DELICIOUS and very convenient. The bed was a bit firm for us, but the second night of sleep we were fine.

− I think some updates to the common hallway areas are necessary (lots of soft spots on the floors). It just seemed like they renovated their conference areas instead of where guests actually stay. Not a deterrent though.

Outdated, but wonderful!

8.0

This was the perfect ski in/ski out spot for our family. First time at Attitash and the ski check made it so easy to hop on skis when the mood struck. After a long day on the slopes the heated pool and hot tubs were a fantastic way to sooth sore muscles. Made use of the cafe a couple of times, great food and the staff was warm and welcoming throughout. Our room was small but sufficient—kitchenette was great for us. Only complaint is the poor quality mattresses, which did nothing for my back. Good thing I brought my heating pad.

Stay away and you will thank us

4.0

When we arrived to check in we were told the room was not ready yet. Check in time was 4pm and it was after 4pm when we arrived. We were told that our room would be ready by 5pm so we ran out to do a quick errand. When we returned at 5pm we were told by the lady at the front desk that they had not even started cleaning our room yet. At this point in time there were a bunch of families waiting in the lobby for their rooms an hour after check in. The lady I was dealing with at the front desk that was shorter than the others, had glasses and was a little older actually yelled at a kid that was about 1-2 years old. She yelled at them saying be quiet I can't even think. The mom was very kind and said we are trying to do our best but we have been waiting a long time for our room. I have never in my travels or career ever heard any hotel staff member yell at a young kid like this. The lady at the desk told us the General Manager was going up to our room to help expedite the cleaning. At 6pm we were finally given keys and told were our room is. We were not given an apology or anything, the lady acted like nothing was wrong. When we got to the room we found 4 housekeepers still cleaning the room. One of them was on her phone talking to her boyfriend about court orders. So we had to wait longer for them to leave to get into our room. We quickly noticed all of the issues in the room. There was no garbage can in the bathroom, the freezer had a large crack on the bottom of it, the fridge made a crazy loud noise when it was shutting down from its cooling cycle, the handles were falling off some of the drawers of the dressers, there were cords for lamps all over the place, 2 of the towels had what looked like blood stains, the bathmat was shredded on one edge and there was heavy mold on the ceiling in the bathroom. During our stay there were kids running up and down the hall later at night to the point our kids had a hard time falling asleep. There was candy and lollipop sticks in the hallway all weekend we were there. When we went to the pool we found no towels but a sign saying pool towels were in your room. There were no pool towels in our room, we had to go to the desk to get some. The only positive we found was you do have the option to ski and and ski out from the hotel but other than that there was nothing positive about the hotel. This hotel is managed by Haycreek and they are an absolute terrible company. They try to cut costs anyway they can with no care for the guests. They only give their housekeepers a very short time to clean rooms and maintain the property. We would HIGHLY recommend staying anywhere else in the North Conway area for your trip. Like we said the only positive we found was the ski in and ski out option. Trust us you will be better off driving to the ski area and staying someplace else. The people that work at this hotel know nothing about hospitality and making anyone feel welcomed.

It was convenient to the mountain, clean and the staff was nice. The hot tub was good.

4.0

We didn't have breakfast there. It was disappointing that there was no restaurant or bar on premises. We had to go out all the time. No microwave in the room or nearby.

− There was no restaurant on premises. The carpet in the hallways have seen better days. The flooring underneath the carpet was irregular and bumpy. The people above our unit were noisy,running all around the room.