Hotels of Earth

JW Marriott Hotel Macau

★★★★★ Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau, MO

9.4 guest rating· 258 reviews

The five stars

JW Marriott Hotel Macau holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Health or beauty spa nearby, Fitness facilities (surcharge), Swimming pool, Room service and Sauna.

Guests score it 9.4/10 across 258 reviews.

About this hotel

Luxurious Accommodation

With 1,015 elegantly styled rooms and suites offering stunning views, JW Marriott Hotel Macau provides a lavish retreat for guests seeking comfort and sophistication.

Entertainment and Dining

Situated within Galaxy Macau™, guests can easily access a variety of international cuisines and vibrant entertainment options all in one place, ensuring a truly unforgettable experience during their stay.

Relaxation and Convenience

From unwinding by the pool to indulging in local delicacies, guests can escape the city's hustle and bustle within the hotel premises. With amenities catering to both business and leisure travelers, JW Marriott Hotel Macau guarantees a memorable and convenient stay.

Book your stay at JW Marriott Hotel Macau now to experience approachable luxury in the heart of Macau!

Rooms & rates

Pick your dates. Prices are live, not cached.

Executive Presidential Suite with Resort View

Sleeps 5 · 288 m² · 2× Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

This air-conditioned 2-bedroom Presidential Suite offer floor to ceiling windows with complimentary bottled water and 24- hour room service. This room features Executive lounge access: -Complimentary food: midday snack, afternoon tea, hors d'oeuvres and dessert -Complimentary Cocktails -Complimentary nonalcoholic beverages -Complimentary business services -Check-in and Check-out Services -Meeting Room Facilities (Up to 2 hours per day) Complimentary breakfast is entitled within Executive Lounge only. Buffet Breakfast is also available at Urban Kitchen with additional charges.

Chairman King Suite

Sleeps 3 · 192 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

This air-conditioned Chairman One-bedroom Suite offer floor to ceiling windows with complimentary bottled water and 24- hour room service. This room features Executive lounge access: -Complimentary food: midday snack, afternoon tea, hors d'oeuvres and dessert -Complimentary Cocktails -Complimentary nonalcoholic beverages -Complimentary business services -Check-in and Check-out Services -Meeting Room Facilities (Up to 2 hours per day) Complimentary breakfast is entitled within Executive Lounge only. Buffet Breakfast is also available at Urban Kitchen with additional charges.

Executive 2 Double beds with Executive Lounge Access

Sleeps 3 · 48 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

This air-conditioned Executive room offer floor to ceiling windows with complimentary bottled water and 24- hour room service. This room features Executive lounge access: -Complimentary food: midday snack, afternoon tea, hors d'oeuvres and dessert -Complimentary Cocktails -Complimentary nonalcoholic beverages -Complimentary business services -Check-in and Check-out Services -Meeting Room Facilities (Up to 2 hours per day). Complimentary breakfast is entitled within Executive Lounge only. Buffet Breakfast is also available at Urban Kitchen with additional charges.

Premier 2 Double Beds with Resort View

Sleeps 3 · 50 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

This air-conditioned Deluxe room has floor-to-ceiling windows and offers, high-speed WiFi access, complimentary bottled water and 24- hour room service.

Retreat Studio with Whirlpool & Patio King or Double

Sleeps 3 · 55 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

This air-conditioned studio room offer floor to ceiling windows with complimentary bottled water and 24- hour room service. Whirlpool is featured in the bath and bathroom.

Deluxe 2 Double Beds with City View

Sleeps 3 · 44 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

This air-conditioned Deluxe room has floor-to-ceiling windows and offers, high-speed WiFi access, complimentary bottled water and 24- hour room service.

Retreat Pool Suite with Lounge Access

Sleeps 3 · 110 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

This air-conditioned 1-bedroom Retreat Pool Suite offer floor to ceiling windows with complimentary bottled water and 24- hour room service. This room features Executive lounge access: -Complimentary food: midday snack, afternoon tea, hors d'oeuvres and dessert -Complimentary Cocktails -Complimentary nonalcoholic beverages -Complimentary business services -Check-in and Check-out Services -Meeting Room Facilities (Up to 2 hours per day) Complimentary breakfast is entitled within Executive Lounge only. Buffet Breakfast is also available at Urban Kitchen with additional charges.

Room, 1 King Bed, Pool View

Sleeps 3 · 50 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>538-sq-foot room with pool views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 2 Double Beds, Pool View

Sleeps 3 · 50 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Double Beds</strong></p><p>538-sq-foot room with pool views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Sleeps 3 · 96 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>1033-sq-foot individually furnished room, balcony with pool views </p><br/><p><b>Club/Executive Level</b> - Executive Lounge access</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with premium channels</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Amenities

  • Exercise/lap pool
  • Free pool cabanas
  • Heated pool
  • Pool sun loungers
  • Swimming pool
  • Health or beauty spa nearby
  • Spa/wellness center services
  • Sauna
  • Fitness facilities (surcharge)
  • Secured parking
  • Restaurant
  • Air conditioning
  • Beach umbrellas
  • Free beach shuttle
Show all 84 amenities
  • Front desk (limited hours)
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Accessible shuttle
  • Accessible train station shuttle
  • Airport transportation - drop-off (surcharge)
  • Airport transportation - pickup (surcharge)
  • Allergy-free room
  • ATM/banking
  • Beauty Services
  • Bicycle-friendly property
  • Bulk dispenser for toiletries
  • Casino nearby
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Clubhouse
  • Concierge service
  • Currency exchange
  • Emergency cord in bathroom
  • Express check-in
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Free bus station shuttle
  • Free wired internet
  • Fruits
  • Garage
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Hot tub/Jacuzzi
  • Internet access
  • Ironing service
  • Key card access
  • Kid meals
  • Lift / Elevator
  • Luggage storage
  • Manicure
  • Massage services
  • No accessible shuttle
  • No accessible train station shuttle
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Playground on site
  • Private check-in/check-out
  • Process in place to check health of guests
  • Reception hall
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Steam room
  • Supervised childcare/activities
  • Swimming nearby
  • Television in common areas
  • Water park access (surcharge)
  • Water sports equipment
  • Water tubing nearby
  • Wheelchair accessible
  • Wine release events

Location

© OpenStreetMap contributors

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau, MO

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.4258 reviews

+ Excellent service+ Clean and spacious roomsLimited late-night drink optionsMinor issues with gym equipment
Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money9.3

Comfortable and stress free stay!

10.0

We had pleasant stay at JW Marriott Macau. The standout aspect was the customer service, specifically Executive lounge and Manager Inga, thank you looking after my family. I highly recommend to who looking for a comfortable and stress- free stay.

kimmO7909BC · 2026-07-07

Family’s favorite resort

10.0

Once again the Jw Macau didn’t disappoint. We went in a group of 9 people and an unforgettable time again. The staff goes out of their way to make sure each guest was taken care of and nothing was too troublesome. We have just checked out and are planning the next trip. The staff is what stands out. The executive lounge was only opened starting at 2pm this trip. To my understanding, it will close entirely when I return in October. This is truly unfortunate and seems that there will be some changes from what we are use to. Thank you Sophia and the wonderful staff, especially at the lounge. Ariel and Inga thank you for being so personable. My kids still remember you. Thank you again.

nancykP2244IB · 2026-07-03

Absolutely wonderful in January!

10.0

The winter sunshine had seemed to permeate all...and my memories have remained sparkling. The hotel was in fine form... the Club Lounge immaculate; the available Pool and Gymnasium bustling. I had loved the views from my high floor room and the staff were uniformly kind and magnanimous. I cannot wait to return someday. It was a superb Hotel to be staying at with friends as well.

PerryB137 · SYDNEY, NEW SOUTH WALES · 2026-06-29

Excellent Hotel and Attention to Detail

10.0

A truly excellent hotel. I cannot say enough about the staff especially David the VP of Ops, Edel (hope I got that right) from the concierge team and Inga from the executive lounge plus the whole executive lounge team. This hotel exudes great service from the moment you arrive. Friendly bellmen, efficient staff getting you through the lobby and in our case to the executive lounge to check in. As an Ambassador member I was given an oversized room and my daughter was near in a regular room. Both rooms were large and very well appointed. The little details matter and here the hotel nails it. 1. Endless bottled water provided in room. At one point my daughter had over 25 bottles. Bravo! 2. Ties for your device cables. 3. Fresh fruit replenished daily. 4. Bountiful towels replaced twice per day. 5. Bountiful sundries in bathroom. 6. FREE MINIBAR. Bravo! 7. Good TV channel assortment 8. Allowing you to pick the timing of housekeeping and turndown service! 9. Bountiful executive lounge. 10. Bottled water and free sunscreen by pool. 11. A bottle of wine in my room with chocolates. 12. Helpful Conciege team Everything in this hotel has a sense of place and being in place. Large welcoming spaces, nice decor and nice facilities. Plus, as a bonus, you have the entire Galaxy complex with the mall, restaurants and pool deck. I do note that the Foot Hub spa will not let in families with children under 18 though they have no issues letting Chinese guests scream away on their cellphones. Rather foolish I must say. Try the Vinca Spa nearby its professional and well appointed, For the price we paid and service we got the hotel was an exceptional value and refreshing change from overpriced European and American properties that charge a lot and provide little. Though I live far from Macau I would happily return.

FlyOneWorld · 2026-06-17

Thanks to Juno and Roland!

10.0

I just want to say thank you so much to Juno and Roland for being so kind and courteous. You helped us book a last minute car ride to Hong Kong airport when we had an emergency and for that we are so grateful. Wonderful staff! I also very much enjoyed the food at this hotel. As a vegan, sometimes I worry when I travel but the chef took extra care to ensure that I was well fed. Thank you!

Departure03617691824 · 2026-05-19

It deserves the 5 stars hotel with 6 stars service 👍🏻

10.0

Love the hotel, very grand & clean. Staff are super friendly, from the helpful front door staff help us loading the luggage from car, to our check in staff Kayla, and Arun taking care our luggage, room service staff building tent for our kids, can’t remember all the names, but their smiles gave us memorable trip in Macau. Will definitely come back again!

guihuay2024 · 2026-03-29

Hotels of Earth · questions

Is JW Marriott Hotel Macau really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that for breakfast inclusive rates only include breakfast up to maximum 2 people.

Room with executive lounge access and room package only include benefits for single or double occupancy. There will be additional charges for supplement inclusions if occupancy is more than 2 guests.

Please note that charges for extra guest is HKD 575 (accommodations only) per person per day. Extra bed is subject to availability and needs to be confirmed by the hotel. There will be additional charges for supplement inclusions.

Third person supplementary charges (e.g. breakfast, Executive Lounge access) for guest under 13 are not included in the total price, and will be charged upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Parking

Public parking is possible on site (reservation is not needed) and charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.